# Out of video memory

**URL:** <https://forum.playinzoi.com/t/topic/11636>\
**Category:** Technical Help\
**Tags:** windows\
**Created:** [April 10, 2026, 8:38pm UTC](https://forum.playinzoi.com/t/topic/11636 "2026-04-10T20:38:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![rawani.fashion](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/rawani.fashion/32/71_2.png) [@rawani.fashion](https://forum.playinzoi.com/u/rawani.fashion)\
**Post date:** [April 10, 2026, 8:38pm UTC](https://forum.playinzoi.com/t/topic/11636/1 "2026-04-10T20:38:41Z")

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![image](https://europe1.discourse-cdn.com/krafton/original/2X/0/0db8aae2cdc5de4fdca585929ba1859560992927.jpeg)

> - **Game Version** :
> 
> - **Platform** : (Steam windows)
> 
> - **Mods** : (active)  
> 📍If you have used mods before, please list them: [https://www.curseforge.com/](https://www.curseforge.com/)
> 
> - **Hardware Specifications & Operating System** (Device name MSI  
> Processor 13th Gen Intel(R) Core™ i7-13620H (2.40 GHz)  
> Installed RAM 16.0 GB (15.7 GB usable)  
> Device ID 2A936190-D620-43C4-96EF-2CA814E91E65  
> Product ID 00342-22640-23839-AAOEM  
> System type 64-bit operating system, x64-based processor  
> Pen and touch No pen or touch input is available for this display
> 
> - Newest Update

Game was working perfectly fine; it crashed and every time I try to launch through steam or by the short cut it loads then this message appears and exits.

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**Author:** ![Recto.M](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/recto.m/32/4203_2.png) [@Recto.M](https://forum.playinzoi.com/u/Recto.M)\
**Post date:** [April 10, 2026, 8:49pm UTC](https://forum.playinzoi.com/t/topic/11636/2 "2026-04-10T20:49:05Z")

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Hello [rawani.fashion](https://forum.playinzoi.com/u/rawani.fashion) ,

Since this post is about technical issues and not a bug report, I will move it to the technical help category for easier tracking.Thanks 😇

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**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [April 10, 2026, 10:00pm UTC](https://forum.playinzoi.com/t/topic/11636/3 "2026-04-10T22:00:51Z")

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Hey there, welcome to the inZOI forum!

The memory issue is commonly related to inZOI using a lot or RAM. Please take a look at this guide I wrote and adjust your in-game settings: [inZOI – Graphics & Performance Guide (What Actually Matters)](https://forum.playinzoi.com/t/topic/10303). Let us know if any parts of the guide helped you or if the issue persists afterwards 🙂

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**Author:** ![rawani.fashion](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/rawani.fashion/32/71_2.png) [@rawani.fashion](https://forum.playinzoi.com/u/rawani.fashion)\
**Post date:** [April 13, 2026, 7:50pm UTC](https://forum.playinzoi.com/t/topic/11636/4 "2026-04-13T19:50:41Z")

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Hi, I tried everything from removing the mods to uninstalling and reinstalling the game and followed the guide and it’s still not working. thank you

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**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [April 14, 2026, 2:20pm UTC](https://forum.playinzoi.com/t/topic/11636/5 "2026-04-14T14:20:05Z")

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Can you please take a look at this official guide by the team: [Resolving Crash Issues After the Latest Update](https://forum.playinzoi.com/t/topic/6381) - Please do all of the steps, preferably in the order mentioned, then let us know if the issue is still around 🙏