# Business Interaction and command Issues with Operator and Employees **URL:** \ **Category:** Bug Reports\ **Tags:** under\_investigation, interaction\ **Created:** [April 11, 2026, 12:32pm UTC](https://forum.playinzoi.com/t/topic/11657 "2026-04-11T12:32:37Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [April 11, 2026, 12:32pm UTC](https://forum.playinzoi.com/t/topic/11657/1 "2026-04-11T12:32:37Z")
> - **Game Version** : 20260409.11688.W > > - **Platform** : Steam windows > > - **Mods** : removed > šŸ“If you have used mods before, please list them: I donā€™t remember because they never worked > > - **Hardware Specifications & Operating System** Win 11 home 10.0.26200, Intel Ultra 5, 32 RAM, 1TB SSD > > **Steps to Reproduce:** > > - Hire an employee and give them tasks > > - Make the operator Clean Everything while making a dish or holding a dish > > - **Please provide the entire save file(s) from the date when the issue occurred.** > šŸ“ Instruction: [https://forum.playinzoi.com/t/how-to-send-user-files-to-the-inzoi-te](https://forum.playinzoi.com/t/how-to-send-user-files-to-the-inzoi-te) > > - **Details:** > šŸ“ Please share the date, error message, or screenshots/videos for issue verification. It started 4/10. No errors on screen to report Issues: - The employees never follow the tasks given to them in the Business Employee management section. They bake when their task is to make coffee, or they make coffee when their task is to clean and bake. Itā€™s highly frustrating. - Whenever the display stands are full, they will still bake and continue to fill them with nothing but cakes instead of other items on the menu. - When cleaning out the stands, if they have an item in their hand they will complete the action with the current item they are holding or cooking and remove the new item as well - Zois waste money by starting a task and then they just wander and eventually put the food down or throw it away. This creates more loss than profit. - Having a zoi continue making an item results in her wandering at times. - The blender hardly ever works to make drinks. You have to replace it for it to become usable again. - Difficult to stop an action you donā€™t want them to do. You have to wait until they reach their destination or item and then click the x on the interaction queue . - 1 more - If you stop a cooking action to clear a stand, the zoi cannot resume cooking. The mixing bowl is just on the counter and you have to go to build mode to remove it. This is really the game annoying to deal with. I was excited to run a cafe, but itā€™s getting to the point I donā€™t even want to play this game anymore. There are too many things still missing that should have been available by now and too many bugs. ---
**Author:** ![Moooody](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/moooody/32/17619_2.png) [@Moooody](https://forum.playinzoi.com/u/Moooody)\ **Post date:** [April 11, 2026, 1:05pm UTC](https://forum.playinzoi.com/t/topic/11657/2 "2026-04-11T13:05:00Z")
Unfortunately, this is a very common bug that has been reported a lot of times in the forums, but it doesnā€™t seem to be getting any attention from the devs and it hasnā€™t been added to know issues yet. You can see some of the examples [here](https://forum.playinzoi.com/t/topic/10748), [here](https://forum.playinzoi.com/t/topic/9492), [here](https://forum.playinzoi.com/t/topic/11536) and [here](https://forum.playinzoi.com/t/topic/8475). I really hope we get some acknowledgement about this issue soon. Business realy have a lot of issues and employees are a big part of them. ---
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [April 11, 2026, 1:15pm UTC](https://forum.playinzoi.com/t/topic/11657/3 "2026-04-11T13:15:06Z")
(post deleted by author) ---
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [April 11, 2026, 1:18pm UTC](https://forum.playinzoi.com/t/topic/11657/4 "2026-04-11T13:18:33Z")
Thanks for letting me know. Even updating and editing here is just as disappointing as knowing this has been reported a lot and they wonā€™t move it to known issues. I kept getting an error trying to post here. This might be my first and last bug report. ---
**Author:** ![Moooody](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/moooody/32/17619_2.png) [@Moooody](https://forum.playinzoi.com/u/Moooody)\ **Post date:** [April 12, 2026, 6:30pm UTC](https://forum.playinzoi.com/t/topic/11657/5 "2026-04-12T18:30:06Z")
What error are you getting when you tried to post? Do not give up on it. Even though sometimes it is frustrating, and some bugs take time to get noticed but many of them have been fixed in the past months, so what we do here is important. Let me know if I can help you with the issue when posting! ---
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [April 12, 2026, 8:07pm UTC](https://forum.playinzoi.com/t/topic/11657/6 "2026-04-12T20:07:32Z")
Thank you for extending your help šŸ™‚ It said somethin g about failing to post and when I posted again, the comment was there. I deleted and it was still there. I did realize I was having connection issues later in the day. I will try to hang in there. I donā€™t get to play as soon as updates go out, so I am usually late to the party when issues are discovered to the point I never post. However, this upset me so much cause I was looking forward to all the fixes and changes that my ā€œI want to fix everythingā€ nerves got flipped and I regurgitated without checking (aside from the 2 reports I saw that didnā€™t really highlight everything). Long comment shortā€¦ thank you lol ---
**Author:** ![Moooody](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/moooody/32/17619_2.png) [@Moooody](https://forum.playinzoi.com/u/Moooody)\ **Post date:** [April 12, 2026, 8:11pm UTC](https://forum.playinzoi.com/t/topic/11657/7 "2026-04-12T20:11:04Z")
No problem! And Iā€™m glad to see that you are sticking around the forums. Even if it had been posted before, is good to chime in and give share your own opinion with a certain bug. Bugs related to business are the ones that bother me the most, because itā€™s currently my second favourite game feature, and nearly everything about it is not working as intended. But letā€™s be hopeful for a hotfix soon! Have a good day ā¤ ---
**Author:** ![AR\_Luna](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/ar_luna/32/11186_2.png) [@AR\_Luna](https://forum.playinzoi.com/u/AR_Luna)\ **Post date:** [April 29, 2026, 9:03am UTC](https://forum.playinzoi.com/t/topic/11657/8 "2026-04-29T09:03:37Z")
Hello everyone (@here), The issue related to employees not following assigned tasks has been resolved in [v0.8.0 update](https://playinzoi.com/news/9960). > [@\[v0.8.0\] Bug Fix List](https://forum.playinzoi.com/t/topic/11952/1): > > - Fixed an issue where the probability of business employees performing work activities dropped abnormally low when their need stats were depleted To help us track issues more effectively, we kindly ask that you report one issue per topic. Moreover, thank you for your feedback on the business system. We truly appreciate your input and will continue working to improve and expand it moving forward. (This topic will close after 7 days) ---
**Author:** ![TrinityTaylor](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/trinitytaylor/32/67_2.png) [@TrinityTaylor](https://forum.playinzoi.com/u/TrinityTaylor)\ **Post date:** [May 3, 2026, 6:18pm UTC](https://forum.playinzoi.com/t/topic/11657/9 "2026-05-03T18:18:30Z")
(post deleted by author) ---
**Author:** ![TrinityTaylor](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/trinitytaylor/32/67_2.png) [@TrinityTaylor](https://forum.playinzoi.com/u/TrinityTaylor)\ **Post date:** [May 3, 2026, 6:19pm UTC](https://forum.playinzoi.com/t/topic/11657/10 "2026-05-03T18:19:37Z")
Hi everyone, Iā€™m new here, but Iā€™m running into the same issues despite this thread stating itā€™s been fixed with the last patch. Iā€™ve also observed consistent revenue loss when the business owner is off-lot. Behavior appears tied to employee task assignment failures, production logic errors, and inconsistent ā€œautopilotā€ simulation when the owner is not present. Let me list all the issues Iā€™ve recorded so itā€™s useful for the team. I last observed these issues yesterday, May 2, 2026. * * * ### **Key Issues** #### **1) Revenue Drops When Owner Is Absent** - Businesses lose significant money daily when switching to another household. - No equivalent ā€œautopilotā€ performance compared to when the owner is present. * * * #### **2) Employees Ignore Assigned Roles** - Staff perform tasks outside their assigned responsibilities. - Results: * * * #### **3) Incorrect Recipe Production** - Restaurant configured to sell **seafood-only recipes** - Employees instead produce **unlisted items (e.g., baked goods)** - Occurs even when: * * * #### **4) Restocking Logic Failure** - Employees do not follow the intended restocking setup: - Behavior changed after the business reached **Level 3** : - Employees start cooking, then it disappears and counts as a loss. - Employees and business owners wander around constantly, abandoning the product they were making. - Blender stops working and must be replaced. * * * #### **5) ā€œPromoteā€ Task Not Functioning Properly** - The assigned ā€œPromoteā€ role does not execute autonomously - The owner must manually perform the promotion every time - Promotion system issues: - Even after the promotion is active: * * * #### **6) Business Lot Fails When Loaded from Another Household** - Visiting the business with a different household: * * * ### **Expected Behavior** - Employee AI should strictly follow assigned roles and skills - Production should respect selected menu items only - Restocking should follow the configured batch strategy - Promotion should: - Businesses should maintain **baseline profitability or stability** when the owner is off-lot - The business lot should remain fully functional when accessed from any household * * * ### **Actual Behavior** - Employees act outside their roles and produce incorrect items - Restocking logic degrades over time (notably after Level 3) - The promotion system requires manual intervention and has inconsistent timing - Business becomes non-functional or unprofitable when the owner is absent - Cross-household visits show broken inventory and ordering systems * * * ### **Likely Root Areas (for investigation)** - Employee task prioritization / AI role enforcement - Recipe filtering and production logic - Restocking algorithm (batch vs single-serve selection) - Promotion system timer + autonomy trigger - Off-lot business simulation (ā€œautopilotā€) - Cross-household lot loading/inventory state sync * * * ### **Impact** - Breaks the core business gameplay loop - Prevents passive or multi-household play - Forces constant manual micromanagement - Results in consistent financial loss despite the correct setup I didnā€™t want to start a new thread since this one already exists, but let me know if I should. ---
**Author:** ![Deniice](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/deniice/32/2201_2.png) [@Deniice](https://forum.playinzoi.com/u/Deniice)\ **Post date:** [May 4, 2026, 12:29am UTC](https://forum.playinzoi.com/t/topic/11657/11 "2026-05-04T00:29:44Z")
Having the same exact issue, nothing has been resolved.. especially with the failed command, they begin, then the action fails and then money goes off anyway.. thatā€™s profit loss.. ---
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [May 4, 2026, 1:47am UTC](https://forum.playinzoi.com/t/topic/11657/12 "2026-05-04T01:47:19Z")
Wow, that is insane. I havenā€™t had a chance to pop back in and try after I received the notification about the fix, but seeing this (even some things I havenā€™t experienced) isnā€™t giving me high hopes. Thank you for reporting back ---
**Author:** ![TrinityTaylor](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/trinitytaylor/32/67_2.png) [@TrinityTaylor](https://forum.playinzoi.com/u/TrinityTaylor)\ **Post date:** [May 4, 2026, 2:46am UTC](https://forum.playinzoi.com/t/topic/11657/13 "2026-05-04T02:46:42Z")
Itā€™s a shame because business ownership, although rigorous and stressful at points, is one of my favorite things in the game thus far. Itā€™s not as fun as crime ( **GTA + Sims = Masterpiece** ), but itā€™s definitely in my top 3. However, I canā€™t risk my zoi going broke every time I switch to another family. Here are my losses from the business after playing with another family for a few days: ![Business Autopilot finacial losses](https://europe1.discourse-cdn.com/krafton/original/2X/7/7cf8547b6ae4c11de65d2f88f7d4782096757807.jpeg) When the business owner is on-site / micromanaging, the business brings in $1500- $4500 in **profit** daily and 44+ customers. Material costs explode when the owner isnā€™t present because of some of the restocking and task assignment issues you, @Deniice, and I mentioned before. Itā€™s only my fourth day playing, and it seems like the issues are on Inzoiā€™s radar, so I hope we get a quick fix. **P.S.** , the employee-only door still lets customers in unless itā€™s positioned with the arrow pointing into the restricted roomā€¦ just noting it here in case the team was unaware. ---
**Author:** ![AR\_Luna](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/ar_luna/32/11186_2.png) [@AR\_Luna](https://forum.playinzoi.com/u/AR_Luna)\ **Post date:** [May 7, 2026, 2:54am UTC](https://forum.playinzoi.com/t/topic/11657/14 "2026-05-07T02:54:38Z")
Hello @TrinityTaylor and @Deniice, We are sorry for the inconvenience. Could you share your save files so that we can check on it again? Instructions can be found here: [How to Send User Files to The inZOI Team (Updated)](https://forum.playinzoi.com/t/how-to-send-user-files-to-the-inzoi-team-updated/57) Also, to help us track issues more effectively, we kindly ask you to report one issue per topic. Thank you. ---
**Author:** ![TrinityTaylor](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/trinitytaylor/32/67_2.png) [@TrinityTaylor](https://forum.playinzoi.com/u/TrinityTaylor)\ **Post date:** [May 9, 2026, 6:37pm UTC](https://forum.playinzoi.com/t/topic/11657/15 "2026-05-09T18:37:15Z")
[20260506-173204.zip](https://forum.playinzoi.com/uploads/short-url/p9HOIsKv3legPvi6Qnc5531MOTF.zip) (22 Bytes) Thanks so much Luna, let me know if I did this correctly. ---
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [May 11, 2026, 6:05pm UTC](https://forum.playinzoi.com/t/topic/11657/16 "2026-05-11T18:05:27Z")
Hello Luna, reporting back that the issues remain with a few other nuances. **Still an issue** - Employees are still completing the wrong tasks. - Suddenly throw away what they are making or walk away from it. - Employee still do not make what is on the menu. (results in them also making items above their skill and placing bad quality product) - Profit loss seems even worse. (No cooking or purchases were made but I kept seeing random -41 -5 -80 displaying, about 5 in a row at one point.) **Maybe a delay?** - Restocking over newly placed items. Zois are still making goods even though they are fully stocked **Observed** - After I removed an employee task, they immediately went and performed said task when return to play mode. - Quality of items are now disproportionate to skill level. (e.g. Coffee crafting is maxed, but they canā€™t make level 7 items above a ā€˜Badā€™ quality) due to this, product quality scoring is taking a hit. (Operator on lot only with correct skill level) - Cannot add items to inventory even though Zoi is on the business property? I donā€™t recall seeing this before. - Zoi only has a prompt to Cancel Sale, they will stand there holding it until you tell them what to do (no further prompts beforehand i.e. throw away, place in fridge etc.) If you let them be, Zoi will either store it in their bag, or if holding 2 items, will store one and hold the other for over a minute. You have to click on the item and give instruction. - Hard to keep up with demand when there is a rush of customers (takes entirely too long to make goods) Canā€™t find time to interact with guest to give them a better experience. - Making donuts results in Zoi just holding the plate at times. I have to instruct Zoi to put in display. - Going into build mode after giving a command, removes it. - Setting to Management Only and there is no profit change or business value increase. Itā€™s like the store is no longer running while managing a new business. Created a hair salon and I reviewed complaints about the functionality so will just leave it at, lots of commands are not working right. Seems Resolved - No longer difficult to stop an action. - Can resume baking. - No longer have to replace the blender to make juice. - Cleaning the display. Zoi puts down what they are holding and then cleans it. Suggestions: - For making goods, can we have the option to view selected menu items? Instead of selecting each tab to find the item we need. - Can there be a tray item with 4 pieces, instead of individual items. This option will take up less space in the display for baked goods. I understand dishes being singular. - Can the coffee be made to order instead of just making them ahead of time, or have a dedicated space for drinks like a countertop tray that can hold up to 4 drinks each. Leaves more room for baked goods. I do appreciate the team and other members taking time to address this. šŸ™‚ ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 1:37am UTC](https://forum.playinzoi.com/t/topic/11657/17 "2026-05-12T01:37:36Z")
Hey there, thank you for compiling all this helpful information. Just like @Moooody and @AR_Luna wrote in their replies earlier, itā€™s best to report the bugs separately. This also increases the visibility and engagement for every single issue, so please keep that in mind šŸ˜ƒ Thank you šŸ™ ---
**Author:** ![yofford](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yofford/32/70_2.png) [@yofford](https://forum.playinzoi.com/u/yofford)\ **Post date:** [May 12, 2026, 3:46am UTC](https://forum.playinzoi.com/t/topic/11657/18 "2026-05-12T03:46:53Z")
I appreciate the response however, I kept it all together simply because its what I experienced while trying to run the same cafĆ© style business. These are a lot of issues and some having already been mentioned. I figured there was no need to create an instance for each one (why I didnā€™t elaborate on the hair salon incident). Constantly opening the same ticket/tracking will also over saturate reports. But I can parse them out. Thanks again. ---
**Author:** ![TrinityTaylor](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/trinitytaylor/32/67_2.png) [@TrinityTaylor](https://forum.playinzoi.com/u/TrinityTaylor)\ **Post date:** [May 12, 2026, 5:21pm UTC](https://forum.playinzoi.com/t/topic/11657/19 "2026-05-12T17:21:00Z")
I completely understand why separate bug reports are easier from a tracking and QA perspective, especially in early access. Individual tickets probably help isolate reproducible issues and prevent unrelated bugs from getting tangled together internally. That said, from the player side, it can start feeling less like ā€œreporting a bugā€ and more like taking on part-time QA responsibilities when multiple interconnected issues happen within the same gameplay loop. From a player perspective, the issues reported in this thread donā€™t feel like six isolated bugs, they feel like one larger ā€œbusiness system instabilityā€ issue presenting itself in multiple ways. **I think thatā€™s where some of the frustration is coming from for players. Not necessarily the request itself, but the amount of repetition involved when systems are heavily interconnected.** Honestly, I think a happy medium could help both sides: - Separate reports for tracking purposes - But with a category/subcategory system (Businesses ā†’ Restaurants/CafĆ©s, Crime Career, Social AI, etc.) - Or a form that allows related bugs to be grouped under one gameplay session with individual dropdown entries That would probably reduce duplicate reports/threads while still giving the team isolated issues to investigate. Because right now, when a player spends an evening playing one feature and walks away with 8 different bugs, the reporting process itself can start to feel overwhelming. I really do appreciate the team engaging with reports, though. I know early access is messy by nature, I just think thereā€™s probably room to streamline the player-side reporting experience a bit too. ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 5:23pm UTC](https://forum.playinzoi.com/t/topic/11657/20 "2026-05-12T17:23:59Z")
Yes, I totally get that. Maybe your idea with the subcategory system would be really helpful to find a common ground which makes the whole process easier for the users and also still bearable for the team šŸ¤” Did you think about making a #Wishlist post about it? Iā€™d really support that idea and maybe other users could add more ideas for even further improvement. [Next page](https://forum.playinzoi.com/t/topic/11657.md?page=2)