# STEAM authentication failed, please restart steam client **URL:** \ **Category:** Technical Help\ **Tags:** crash, needs\_info, launch, steam\ **Created:** [April 29, 2026, 12:37pm UTC](https://forum.playinzoi.com/t/topic/12076 "2026-04-29T12:37:25Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![Yvri](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yvri/32/67_2.png) [@Yvri](https://forum.playinzoi.com/u/Yvri)\ **Post date:** [July 12, 2026, 11:13am UTC](https://forum.playinzoi.com/t/topic/12076/141 "2026-07-12T11:13:44Z")
now what i experienced it the game just freeze!, but ingame music still playing,. this less appear while i turned off smartzoi and lower the density lower than high, after hours still can randomly freeze. beside that i feel like there are alot of interaction lags while many zois together like at school. where should i follow up the case? ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [July 13, 2026, 3:22am UTC](https://forum.playinzoi.com/t/topic/12076/142 "2026-07-13T03:22:00Z")
Sorry my modder hehe ! It’s just my personality—I like helping other people, so I don’t want anyone to be left behind. I understand how frustrating it feels when someone is dealing with a bug or issue. ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [July 13, 2026, 3:43am UTC](https://forum.playinzoi.com/t/topic/12076/143 "2026-07-13T03:43:43Z")
@Yvri I think it might be your PC specs. I used to have some minor lag too, but after enabling DLSS, the game ran a bit smoother. Also, Smart Zoi is still pretty demanding since it’s basically an experimental feature right now. Try turning it off and see if the game runs normally. ---
**Author:** ![Yvri](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yvri/32/67_2.png) [@Yvri](https://forum.playinzoi.com/u/Yvri)\ **Post date:** [July 14, 2026, 1:10pm UTC](https://forum.playinzoi.com/t/topic/12076/144 "2026-07-14T13:10:53Z")
I think so, my CPU is bottlenecking, turned on DLSS and 3x MFG in 1440p with 165 fps caps and also inzoi used alot of my pagefiles as i got alot of mods downloaded ingame. CPU usage averaging at 60%, maybe counted as bottleneck if inzoi cant utilized all the CPU, since it is multithreaded CPU, which very common maybe PC Specs: CPU: Ryzen 7 7800X3D GPU: RTX 5070Ti RAM: 32GB DDR5 5600Mhz DISPLAY: 1440P + 1080P Game installed in DRAMless NVME Gen4 SSD, Pagefiles/Virtual Memory in DRAM NVME Gen4 SSD ![20260712031952_1](https://europe1.discourse-cdn.com/krafton/original/3X/a/b/ab9301fc73e7773587eb57d06088a54963ce4858.jpeg) [DxDiag.txt](https://forum.playinzoi.com/uploads/short-url/9m5EXWyuT42ntCP6CZNnq5DnPoQ.txt) (152.1 KB) ---
**Author:** ![amnwfz](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/amnwfz/32/66_2.png) [@amnwfz](https://forum.playinzoi.com/u/amnwfz)\ **Post date:** [July 15, 2026, 11:30pm UTC](https://forum.playinzoi.com/t/topic/12076/145 "2026-07-15T23:30:41Z")
Iam still facing this problem what matter I did the problem still appeared Is there any solution from the developers?? It been a long time now ---
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [July 16, 2026, 4:00am UTC](https://forum.playinzoi.com/t/topic/12076/146 "2026-07-16T04:00:21Z")
I think we shouldn’t “solved” this issue because there are still people experiencing this problem. unsolved. ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [July 16, 2026, 5:18am UTC](https://forum.playinzoi.com/t/topic/12076/147 "2026-07-16T05:18:11Z")
Yes, if that’s possible, could someone from the team please unmark this as solved? 🙏 ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [July 16, 2026, 6:07am UTC](https://forum.playinzoi.com/t/topic/12076/148 "2026-07-16T06:07:43Z")
I followed @ryohere’s method, and it worked for me, everyone! Alternatively, you can create a new Steam Library folder in **Settings → Storage** and install the game on a different drive. Reinstalling it there should do the trick. I think I’ll remove the “Solved” tag for now. ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [July 16, 2026, 6:09am UTC](https://forum.playinzoi.com/t/topic/12076/149 "2026-07-16T06:09:25Z")
@Yvri I thought the Ryzen 7 7800X3D was still considered one of the top gaming CPUs because of its 3D V-Cache. ---
**Author:** ![Yvri](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yvri/32/67_2.png) [@Yvri](https://forum.playinzoi.com/u/Yvri)\ **Post date:** [July 17, 2026, 3:44pm UTC](https://forum.playinzoi.com/t/topic/12076/150 "2026-07-17T15:44:15Z")
(post deleted by author) ---
**Author:** ![Yvri](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/yvri/32/67_2.png) [@Yvri](https://forum.playinzoi.com/u/Yvri)\ **Post date:** [July 17, 2026, 3:45pm UTC](https://forum.playinzoi.com/t/topic/12076/151 "2026-07-17T15:45:15Z")
> [@Yvri](#): > > the developers still need alot of optimization, hope they can solve this very soon. the developers still need alot of optimization, hope they can solve this very soon. ---
**Author:** ![eerie](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/eerie/32/15455_2.png) [@eerie](https://forum.playinzoi.com/u/eerie)\ **Post date:** [August 3, 2026, 3:26am UTC](https://forum.playinzoi.com/t/topic/12076/152 "2026-08-03T03:26:28Z")
(post deleted by author) ---
**Author:** ![eerie](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/eerie/32/15455_2.png) [@eerie](https://forum.playinzoi.com/u/eerie)\ **Post date:** [August 3, 2026, 3:49am UTC](https://forum.playinzoi.com/t/topic/12076/153 "2026-08-03T03:49:42Z")
It won’t launch from steam for me and I have made sure everything is updated and acceleration turned off. ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [August 3, 2026, 5:23am UTC](https://forum.playinzoi.com/t/topic/12076/154 "2026-08-03T05:23:35Z")
@eerie How are you doing lately? Are you able to play games yet? ---
**Author:** ![eerie](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/eerie/32/15455_2.png) [@eerie](https://forum.playinzoi.com/u/eerie)\ **Post date:** [August 3, 2026, 9:33pm UTC](https://forum.playinzoi.com/t/topic/12076/155 "2026-08-03T21:33:50Z")
I am unable to get it past the main menu. It just freezes there. Mods removed. Acceleration ON and OFF. All stuff updated. Nothing worked. ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [August 4, 2026, 3:07am UTC](https://forum.playinzoi.com/t/topic/12076/156 "2026-08-04T03:07:25Z")
@eerie Have you tried the method I mentioned above? Install the game in a different location where there are no old SteamApps folders left. ---
**Author:** ![eerie](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/eerie/32/15455_2.png) [@eerie](https://forum.playinzoi.com/u/eerie)\ **Post date:** [August 4, 2026, 7:40pm UTC](https://forum.playinzoi.com/t/topic/12076/157 "2026-08-04T19:40:22Z")
Ok so what worked for me is uninstalling the game and deleting Inzoi from steamapps folder, and then going to Documents folder and deleting the whole BlueClient folder and then i just deleted download and shader caches. Then my game turned on.🫣 ---
**Author:** ![ProKenDy](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/prokendy/32/19204_2.png) [@ProKenDy](https://forum.playinzoi.com/u/ProKenDy)\ **Post date:** [August 5, 2026, 5:55am UTC](https://forum.playinzoi.com/t/topic/12076/158 "2026-08-05T05:55:07Z")
@eerie But does it fix the freezing issue in your menu interface? ---
**Author:** ![amnwfz](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/amnwfz/32/66_2.png) [@amnwfz](https://forum.playinzoi.com/u/amnwfz)\ **Post date:** [August 7, 2026, 5:48pm UTC](https://forum.playinzoi.com/t/topic/12076/159 "2026-08-07T17:48:22Z")
I don’t know what happened I try to install the game many time it unsupported I hope there is any solution from the developer now it out of my control I can’t make it work unfortunately ![IMG_1431](https://europe1.discourse-cdn.com/krafton/original/3X/7/5/7575e0b2e0af03a842176fcad4216ae61d7e9422.jpeg) ---
**Author:** ![Minthyuyu](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/minthyuyu/32/16925_2.png) [@Minthyuyu](https://forum.playinzoi.com/u/Minthyuyu)\ **Post date:** [August 7, 2026, 7:40pm UTC](https://forum.playinzoi.com/t/topic/12076/160 "2026-08-07T19:40:10Z")
I mean… the Steam page says it has no Steam Deck support… or what do you mean? The issue discussed in this thread was a different one ![image](https://europe1.discourse-cdn.com/krafton/original/3X/5/b/5b369cf1fb107ad24046057e7cef89bea96522c0.jpeg) [Previous page](https://forum.playinzoi.com/t/topic/12076.md?page=7) [Next page](https://forum.playinzoi.com/t/topic/12076.md?page=9)