# Problem for the forum **URL:** \ **Category:** Q&A\ **Tags:** events, control, ui, interaction\ **Created:** [May 11, 2026, 4:30pm UTC](https://forum.playinzoi.com/t/topic/12727 "2026-05-11T16:30:32Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [May 11, 2026, 4:30pm UTC](https://forum.playinzoi.com/t/topic/12727/1 "2026-05-11T16:30:32Z")
I cannot become a certified and licensed badge on the forum. This is very strange. I tried to find the bot in the messages section but it wasn’t there.Has the messaging section been closed or am i just imagining things? ---
**Author:** ![Taibak](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/taibak/32/5172_2.png) [@Taibak](https://forum.playinzoi.com/u/Taibak)\ **Post date:** [May 11, 2026, 5:44pm UTC](https://forum.playinzoi.com/t/topic/12727/2 "2026-05-11T17:44:25Z")
I tried it too and didn’t find anything 🤔. ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 1:43am UTC](https://forum.playinzoi.com/t/topic/12727/3 "2026-05-12T01:43:43Z")
That’s very strange 🤔 If I remember correctly, back when I was allowed to do it, I clicked on my icon in the upper right corner and on one of the notifications which referred to something about licensed or certified. Is there anything in either of you guys’ notifications? It should bring up a small “tutorial” in your browser, where you’re chatting to PsyCat, I guess. ---
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [May 12, 2026, 5:21am UTC](https://forum.playinzoi.com/t/topic/12727/4 "2026-05-12T05:21:31Z")
Unfortunately there’s neither a messages section nor the section you mentioned. ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 3:03pm UTC](https://forum.playinzoi.com/t/topic/12727/5 "2026-05-12T15:03:23Z")
You should be able to see the notifications when clicking on your avatar in the upper right corner: ![Problem for the forum](https://europe1.discourse-cdn.com/krafton/original/2X/4/4659fb2de3fca19cc81a662eb7143e7f7145ddca.jpeg) → Here it shows one notification about one of your replies to me for example Somewhere in these notifications (including batches, general replies, etc.) there should’ve been one about getting licensed. I’m not sure how long they last though. ---
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [May 12, 2026, 3:13pm UTC](https://forum.playinzoi.com/t/topic/12727/6 "2026-05-12T15:13:29Z")
Those messages section is nowhere to be found. I checked every section but couldn’t find it. ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 3:39pm UTC](https://forum.playinzoi.com/t/topic/12727/7 "2026-05-12T15:39:16Z")
It’s not a special section, but rather in your notifications. The one you’re checking when I comment on your wishlist posts for example =) I think you also receive an e-mail saying that you’re enabled to become licensed or something like that 🤔 ---
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [May 12, 2026, 3:40pm UTC](https://forum.playinzoi.com/t/topic/12727/8 "2026-05-12T15:40:30Z")
Unfortunately my friend. I couldn’t even find the AI’s message. ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 3:43pm UTC](https://forum.playinzoi.com/t/topic/12727/9 "2026-05-12T15:43:14Z")
**Maybe someone from the team can help?** I don’t remember the exact process anymore because I did it in November, I think. Just went to check out my older e-mails but couldn’t find it anymore =( ---
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [May 12, 2026, 3:44pm UTC](https://forum.playinzoi.com/t/topic/12727/10 "2026-05-12T15:44:34Z")
I told you before 😆 Even you couldn’t find it. lol ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 3:50pm UTC](https://forum.playinzoi.com/t/topic/12727/11 "2026-05-12T15:50:07Z")
Yeah, unfortunately it’s been quite a few months since I’ve done it and I don’t like to keep my e-mails stored that long =/ ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 3:53pm UTC](https://forum.playinzoi.com/t/topic/12727/12 "2026-05-12T15:53:02Z")
Maybe @Carnel, @NIck_Olay or @coya_nade can help? I noticed you guys have gotten licensed in the beginning of April. Does any of you remember how to get the process to start? ---
**Author:** ![NIck\_Olay](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/nick_olay/32/15800_2.png) [@NIck\_Olay](https://forum.playinzoi.com/u/NIck_Olay)\ **Post date:** [May 12, 2026, 4:05pm UTC](https://forum.playinzoi.com/t/topic/12727/13 "2026-05-12T16:05:49Z")
I got everything by myself. I just showed bugs and flaws, suggested different topics, supported or rejected ideas. In short, i was active in public activities every day.😁 ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 4:08pm UTC](https://forum.playinzoi.com/t/topic/12727/14 "2026-05-12T16:08:52Z")
without a doubt. I’ve noticed that and any kind of support is much appreciated \<3 Do you remember if you’ve received a notification in the forum or an e-mail or anything, once you were able to do the small tutorial for getting licensed? 🤔 ---
**Author:** ![Carnel](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/carnel/32/12742_2.png) [@Carnel](https://forum.playinzoi.com/u/Carnel)\ **Post date:** [May 12, 2026, 4:33pm UTC](https://forum.playinzoi.com/t/topic/12727/15 "2026-05-12T16:33:12Z")
What does “received a license” mean? I only talked to the bot and completed its tasks from start to finish. Are you talking about that? ---
**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\ **Post date:** [May 12, 2026, 4:54pm UTC](https://forum.playinzoi.com/t/topic/12727/16 "2026-05-12T16:54:13Z")
Yes, exactly that. How did you start communicating with the bot? Was there a link sent within the forum or via mail? It’s been totally deleted from my brain how it happened xD ---
**Author:** ![Carnel](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/carnel/32/12742_2.png) [@Carnel](https://forum.playinzoi.com/u/Carnel)\ **Post date:** [May 12, 2026, 5:06pm UTC](https://forum.playinzoi.com/t/topic/12727/17 "2026-05-12T17:06:41Z")
I think I received a private message. But right now I can’t find that section here, so I can’t see this conversation, and I probably won’t be able to write to anyone else either if needed. ---
**Author:** ![Mazikeen](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/mazikeen/32/17126_2.png) [@Mazikeen](https://forum.playinzoi.com/u/Mazikeen)\ **Post date:** [May 12, 2026, 5:11pm UTC](https://forum.playinzoi.com/t/topic/12727/18 "2026-05-12T17:11:00Z")
I mentioned that the private messaging section is missing. @HeinziDerHeld😆 ---
**Author:** ![Starwing](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/starwing/32/7591_2.png) [@Starwing](https://forum.playinzoi.com/u/Starwing)\ **Post date:** [May 13, 2026, 3:41pm UTC](https://forum.playinzoi.com/t/topic/12727/19 "2026-05-13T15:41:16Z")
> [@Mazikeen](#): > > I cannot become a certified and licensed badge on the forum. This is very strange. I tried to find the bot in the messages section but it wasn’t there.Has the messaging section been closed or am i just imagining things? I can’t get these either. Both are related to forum interactive tutorials, and I’ve been unable to find those anywhere. Does anyone have a link? ---
**Author:** ![coya\_nade](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/coya_nade/32/13194_2.png) [@coya\_nade](https://forum.playinzoi.com/u/coya_nade)\ **Post date:** [May 13, 2026, 5:29pm UTC](https://forum.playinzoi.com/t/topic/12727/20 "2026-05-13T17:29:54Z")
I want to say mine was started after the team contbut it was automated from a notification letting me know my level had changed so it automatically populated the Psycat training guide thing once I clicked it