# i have a smart zoi crash issue

**URL:** <https://forum.playinzoi.com/t/topic/13837>\
**Category:** Bug Reports\
**Tags:** smartzoi, ui, option, merged\
**Created:** [June 19, 2026, 12:40pm UTC](https://forum.playinzoi.com/t/topic/13837 "2026-06-19T12:40:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![afsasd](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/afsasd/32/71_2.png) [@afsasd](https://forum.playinzoi.com/u/afsasd)\
**Post date:** [June 19, 2026, 12:40pm UTC](https://forum.playinzoi.com/t/topic/13837/1 "2026-06-19T12:40:20Z")

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> - **Game Version** :20260618.13287.W
> 
> - **Platform** : Steam
> 
> - **Mods** : never used
> 
> - **Hardware Specifications & Operating System** (OS version, CPU, GPU, RAM, storage…): Win11, 13700KF, 4080, 32GB, SSD
> 
> - **Steps to Reproduce:**

I am experiencing a issue.

The moment I click the Smart Joy slider bar, the game crashes immediately. And the error log gets copied to the clipboard.

Fatal error! Unhandled Exception: EXCEPTION\_ACCESS\_VIOLATION reading address 0x0000000000000008 0x00007ff74889db70 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff748aaffb0 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74ba2c3b8 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74b243eb8 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74d8bae1f inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7487403b8 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74874b2a4 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74874589f inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff748745c0c inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74b924cc3 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74b927f14 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74b42cfa3 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74b25a06c inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74baa0339 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74baa510d inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74baa518a inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74baa5e5d inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff74baac934 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7525abda6 inZOI-Win64-Shipping.exe!UnknownFunction [] 0x00007ffdd037e957 KERNEL32.DLL!UnknownFunction []

There are no problems in the previous game build. smart zoi works perfectly, but this issue has been occurring since today’s patch on the 19th, so is there a solution? im not using mods.

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<div class="post-metadata">

**Author:** ![Denice](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/denice/32/6866_2.png) [@Denice](https://forum.playinzoi.com/u/Denice)\
**Post date:** [June 19, 2026, 1:32pm UTC](https://forum.playinzoi.com/t/topic/13837/2 "2026-06-19T13:32:32Z")

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3 posts were merged into an existing topic: [Since the latest update, Smart Zoi crashes the game when activated](https://forum.playinzoi.com/t/topic/13831)

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<div class="post-metadata">

**Author:** ![Denice](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/denice/32/6866_2.png) [@Denice](https://forum.playinzoi.com/u/Denice)\
**Post date:** [June 19, 2026, 1:32pm UTC](https://forum.playinzoi.com/t/topic/13837/3 "2026-06-19T13:32:32Z")

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