# Crash when using photo mode (shuts down the computer)

**URL:** <https://forum.playinzoi.com/t/topic/14148>\
**Category:** Technical Help\
**Tags:** update\_error, performance, lag, launch\
**Created:** [June 22, 2026, 9:27pm UTC](https://forum.playinzoi.com/t/topic/14148 "2026-06-22T21:27:17Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![jxnnalvrz\_0002](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/jxnnalvrz_0002/32/69_2.png) [@jxnnalvrz\_0002](https://forum.playinzoi.com/u/jxnnalvrz_0002)\
**Post date:** [June 22, 2026, 9:27pm UTC](https://forum.playinzoi.com/t/topic/14148/1 "2026-06-22T21:27:18Z")

</div>

> - **Game Version** : 20260619.13318.W
> 
> - **Platform** : Steam windows
> 
> - **Mods** : active
> 
> - **Hardware Specifications & Operating System**
> 
> -Laptop: MSI Thin 15 B12VE
> 
> -CPU: Intel Core i5 12th Gen
> 
> -GPU: NVIDIA GeForce RTX 4050 Laptop GPU
> 
> -RAM: 8GB
> 
> -Storage: 512 GB SSD
> 
> -Operating System: Window 11 (64-bit)
> 
> - **Steps to Reproduce:**
> 
> -Open InZOI
> 
> -Load game
> 
> -Enter photo mode
> 
> -After about 2 minutes, the game closes unexpectedly and shuts down the laptop.

- **Please provide the entire save file(s) from the date when the issue occurred.**

- **Details:**  
📍Apart from the game running slowly since the last update (which never happened before), now when I enter photo mode it closes unexpectedly. It happened both times I tried to take a photo, and I didn’t want to keep trying because it shuts down my laptop showing a repair message. I want to emphasize that this never happened before. I used to play with medium-low graphics, but since the last update I’ve had to lower practically everything to low. My settings below:

 ![Screenshot (703)](https://europe1.discourse-cdn.com/krafton/original/3X/6/4/64083dcebd140bb7d1ded7f77a0f87aa8d57cfc1.jpeg)

 ![Screenshot (707)](https://europe1.discourse-cdn.com/krafton/original/3X/4/9/491b4a44e2f7dbb0459387e1f22a043e0d036c80.jpeg)

 ![Screenshot (706)](https://europe1.discourse-cdn.com/krafton/original/3X/6/3/633b196e4da9ab6cdff7361ea6b1e7a025afd670.jpeg)

 ![Screenshot (705)](https://europe1.discourse-cdn.com/krafton/original/3X/9/3/93b316cb15478dafa2e1b6907a27e096785a7f0d.jpeg)

 ![Screenshot (704)](https://europe1.discourse-cdn.com/krafton/original/3X/5/5/553685658efb24cb0cf71c4af4bf257408406244.jpeg)