I’ve been uploading my zoi presets in canvas without any problems until now. Everytime i try to upload to canvas i get this error saying Upload Failed, an issue has occured to to a texture or 3D object used in this creation. I tried even using a shirt from the game without using a texture, and i still have the same error.
Edit: I finally figured out, it was his long sleeve shirt that was the problem, changed it to a different shirt and it went through. Dev can close this post, thank you.
Hi @nova91, well I can’t see what the complete and exact message is that you’re getting, but I can tell you about my case. When I have this type of problem it’s usually because there’s a texture or object that has been registered in the model and is no longer in its folder, so the game can’t upload it to canvas because it can’t find it. For example it’s usually a previous texture that has been deleted from its folder and we’re not seeing it.
I usually start from scratch to keep the model nice and clean, you might have a texture left over that you no longer have, even if it’s on a piece of jewelry or shoes or who knows… or you start from scratch with a clean model from a saved zoi with just that white underwear they come with, or if it’s too complicated we can go restoring each part of the model that we already have.
Well there are probably other ways to do it, but I’m very meticulous so I’m very radical. I delete from the game all the textures or objects that I’ve used in this case and re-import them into the game (*for the case of textures which is the case I know, supposedly I have my own textures saved, because if they’re downloaded it’s better that we first make a copy to import them from the game again later) well that way the game will change its filename to avoid conflicts, then either we apply them to a clean model or we go restoring each part with “reset” (I’m putting a photo) and then applying the new textures.
I hope this can help you, cheers 
Thank you, i will try that
