Heya. Maybe the ideas from these two forum posts can help you. Not entirely sure if those are the same issues, but both mention the same error as you did.
Ho provato a caricare un vestito su Canvas con una mia texture, ed è uscito questo messaggio.
Premetto che ho provato più volte cambiando sia la Zoi, che il modello di abito, che la texture (sia mie già caricate su Canvas, sia di altri) ed esce sempre lo stesso messaggio.
Non uso oggetti 3D
Ho guardato nella cartella My Textures ma non c’è nessun file denominato 974DB…
Vi è mai successo?
Gli screenshot fatti con texture diverse
[Screenshot 2026-02-17 144050]
[Screenshot 2026-02-17 14440…
I’ve been uploading my zoi presets in canvas without any problems until now. Everytime i try to upload to canvas i get this error saying Upload Failed, an issue has occured to to a texture or 3D object used in this creation. I tried even using a shirt from the game without using a texture, and i still have the same error.
[Screenshot 2026-06-28 212802]
Edit: I finally figured out, it was his long sleeve shirt that was the problem, changed it to a different shirt and it went through. Dev c…