Can't download the canvas.

  • Game Version: v0.3.3

  • Platform: steam windows

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Issue Date: 2025-08-25

  • Error Message:

  • Details:

After playing with the same account on another pc (create joey and upload to canvas),

I book a download from the website and download from an existing pc,

but the download doesn’t work.

Please fix it quickly.

2 Likes
  • Game Version: 20250902.7159.W

  • Platform: Steam windows

  • Mods: active

  • Hardware Specifications & Operating System : storage 220GB

  • Steps to Reproduce:

  • Details:

    :round_pushpin: 2025.09.05

When I reserve a download on the website and enter the game, the list of canvases I reserved is not downloaded.

12333333

  • The download list is full (10/10)

  • Same thing even if I disable the mod.

  • Canvas in the game downloads O
    Website Canvas downloads X

  • It seems like it’s been about a week since the website list download stopped.

1 Like

Hi @KAKI, I merged your report into this thread since it’s about the same issue.

1 Like

Hi @Heily, @KAKI ,
Sorry for the inconvenience caused by reserved creations not being downloaded. :psycat_sad:

This issue has been added to the Known Issues list.

As a temporary workaround, when you schedule a download via the web Canvas while the game is running, the download will proceed normally.

We’ll provide any updates we get in this thread.

1 Like

Hi @Heily and @KAKI,
We would like to inform you that the following issue has been resolved in the v0.3.6 hotfix patch:

  • Fixed an issue where downloads would not start after launching the game when scheduling a download via the web Canvas.

As this matter has been resolved, this thread will now be closed.
If you experience the same issue after updating, please create a new post to let us know.
Thank you!

1 Like