Hi everyone (@here)!
We are really sorry to hear that you’ve experienced this issue.
To help us better understand it, could you please provide the following details?
- If you’ve ever used any mods, could you share the list of them?
- If you’re playing on a save file, when was that save file originally created?
- Could you also share the save file with us?
Instruction can be found here: How to Send User Files to The inZOI Team (Updated)