# ai emote error

**URL:** <https://forum.playinzoi.com/t/topic/5522>\
**Category:** Bug Reports\
**Tags:** interaction\
**Created:** [September 24, 2025, 1:43am UTC](https://forum.playinzoi.com/t/topic/5522 "2025-09-24T01:43:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![oigresnitram5](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/oigresnitram5/32/64_2.png) [@oigresnitram5](https://forum.playinzoi.com/u/oigresnitram5)\
**Post date:** [September 24, 2025, 1:43am UTC](https://forum.playinzoi.com/t/topic/5522/1 "2025-09-24T01:43:59Z")

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the game crashes when I load the video for it to process an AI emote, what could be happening?

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<div class="post-metadata">

**Author:** ![LennyOgg](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/lennyogg/32/159_2.png) [@LennyOgg](https://forum.playinzoi.com/u/LennyOgg)\
**Post date:** [September 24, 2025, 10:23am UTC](https://forum.playinzoi.com/t/topic/5522/2 "2025-09-24T10:23:43Z")

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You could check how big the video file is and maybe try if it still happens with a shorter video or a video with lesser file size, or with a picture (just to test where the issue is).  
And maybe try with a new save without mods/cc (should you use them).