Hi all(@here),
We’re really sorry things didn’t go smoothly — that must’ve been frustrating 
.
If you don’t mind, could you send us your save files so we can check it out more thoroughly?
Please refer to the post below on how to send your save file, and please make sure that you send in the whole folder containing the save file, NOT the individual save file itself. You can simply compress the folder that contains your save file and send it to us.
Thanks 