Canvas download issue: "Download queue is full" followed by "Error Code: BLACK"

Bug Reports
1

  • Game Version: 0.198

  • Platform: (Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (Mackbook air M4):

  • Details:
    I'm experiencing a persistent issue with the Canvas download system.

    When I try to download any item (whether through the in-game Canvas browser or the external website), I get a notification stating that the "download queue is full" and that I need to launch the game to start the download.

    However, upon launching the game, a pop-up appears with the message "Invalid request. Please, try again later." and "Error Code: BLACK".

    Here are the steps I have already taken:
    * I have verified that the game is fully updated to the latest version available on the App Store.
    * I have tried deleting and redownloading the game.
    * I have tried clearing the game's cache folder.

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    None of these troubleshooting steps have solved the problem.Additionally, I have noticed that the game is not connecting with Canvas correctly. Every time I attempt to upload something, it fails and gives me an error message. This suggests a general connectivity issue with the Canvas servers, affecting both downloads and uploads.