# Hard System crash on relationship action — RTX 4060 laptop (Win11)

**URL:** <https://forum.playinzoi.com/t/topic/8500>\
**Category:** Technical Help\
**Created:** [December 30, 2025, 1:51pm UTC](https://forum.playinzoi.com/t/topic/8500 "2025-12-30T13:51:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Slyva](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/slyva/32/68_2.png) [@Slyva](https://forum.playinzoi.com/u/Slyva)\
**Post date:** [December 30, 2025, 1:51pm UTC](https://forum.playinzoi.com/t/topic/8500/1 "2025-12-30T13:51:40Z")

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> - **Game Version** :
> 
> - **Platform** :Steam windows
> 
> - **Mods** : never used
> 
> - **Hardware Specifications & Operating System**  
> OS version: Windows 11 10.0.26200  
> CPU: Intel Core i7- 136500HX  
> GPU: NVIDIA GeForce RTX 4060 Laptop GPU; 32.0.101.6790  
> RAM: 16.0 GB  
> storage: size 536GB; free space 392 GB
> 
> - **Steps to Reproduce:**

- **Please provide the entire save file(s) from the date when the issue occurred.**

- **Details:**  
**Tried:**  
Disabled overlays, updated drivers, Verified files

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<div class="post-metadata">

**Author:** ![Denice](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/denice/32/6866_2.png) [@Denice](https://forum.playinzoi.com/u/Denice)\
**Post date:** [December 30, 2025, 2:02pm UTC](https://forum.playinzoi.com/t/topic/8500/2 "2025-12-30T14:02:48Z")

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Hi Slyva,  
Since this causes a **full system crash** , I’ve moved it to the **Technical** category. Thanks 😊

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<div class="post-metadata">

**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [December 30, 2025, 11:41pm UTC](https://forum.playinzoi.com/t/topic/8500/3 "2025-12-30T23:41:22Z")

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So it’s not a complete freeze and you have to do a “hard reset” to get it to work but, after choosing any relationship action, everything crashes, you get a black screen and the laptop reboots?

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<div class="post-metadata">

**Author:** ![Slyva](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/slyva/32/68_2.png) [@Slyva](https://forum.playinzoi.com/u/Slyva)\
**Post date:** [January 2, 2026, 3:23pm UTC](https://forum.playinzoi.com/t/topic/8500/4 "2026-01-02T15:23:45Z")

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exactly, the system shuts down

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<div class="post-metadata">

**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [January 2, 2026, 3:30pm UTC](https://forum.playinzoi.com/t/topic/8500/5 "2026-01-02T15:30:12Z")

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Does it happen with every save file (old and new) or only with a single one? Which relationship interactions have caused crashes for you so far?