# Out of Video Memory Error

**URL:** <https://forum.playinzoi.com/t/topic/9995>\
**Category:** Technical Help\
**Tags:** crash\
**Created:** [February 12, 2026, 12:50am UTC](https://forum.playinzoi.com/t/topic/9995 "2026-02-12T00:50:04Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Serenay](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/serenay/32/11169_2.png) [@Serenay](https://forum.playinzoi.com/u/Serenay)\
**Post date:** [February 12, 2026, 12:50am UTC](https://forum.playinzoi.com/t/topic/9995/1 "2026-02-12T00:50:04Z")

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> - **Game Version** : Latest version
> 
> - **Platform** : Steam windows
> 
> - **Mods** : never used
> 
> - **Hardware Specifications & Operating System** (OS version, CPU, GPU, RAM, storage…): **OS:** Windows 10 Pro 64-bit **CPU:** 12th Gen Intel® Core™ i7-12700H (20 CPUs), 2.30 GHz **GPU:** NVIDIA GeForce RTX 4050 Laptop GPU (6 GB VRAM) **Integrated GPU:** Intel® UHD Graphics **RAM:** 8 GB **DirectX:** DirectX 12 **Storage:** SSD – 122 GB free space available
> 
> - Issue Date: 6 February 2026
> 
> - Error Message: Out of Video Memory  
> The game initially crashed when entering the world with this error. After several attempts it now crashes directly at the loading screen without displaying the error message.

- Details: I am experiencing a serious issue with the game that prevents me from playing.

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**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [February 12, 2026, 2:23am UTC](https://forum.playinzoi.com/t/topic/9995/2 "2026-02-12T02:23:08Z")

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Hey there, welcome to the inZOI forum!

I’m sorry this bug is bothering you too. Unfortunately, we’ve had various reports of this error message appearing lately. Please take a closer look at this thread: [Insufficient video memory](https://forum.playinzoi.com/t/topic/6908) - it’d be amazing if you try the numerous suggestions mentioned there and then report back, if something has changed 🙏

Additional Info:  
To the team members, please merge this thread with the one mentioned above. Thank you =)

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**Author:** ![Serenay](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/serenay/32/11169_2.png) [@Serenay](https://forum.playinzoi.com/u/Serenay)\
**Post date:** [February 12, 2026, 4:34pm UTC](https://forum.playinzoi.com/t/topic/9995/3 "2026-02-12T16:34:56Z")

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Hello, thanks glad to be here

Thank you for your response. As I mentioned, I have already patiently and repeatedly tried the solutions suggested under that thread but unfortunately none of them worked in my case.

It’s honestly very disappointing, and I truly feel like I paid for the game for nothing.

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**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [February 12, 2026, 5:37pm UTC](https://forum.playinzoi.com/t/topic/9995/4 "2026-02-12T17:37:13Z")

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I assume your setup (6GB VRAM + 8GB system RAM) combined with shared resources and thermal limits of laptops are closely related to the issue or very likely even the root of it all.

**Can you check if the game uses your NVIDIA graphics card and NOT the Intel one?** After updates (just like you mentioned) new shader settings and driver updates can sometimes cause the system to switch to the weaker one.

If you want to make screenshots of your in-game graphics settings, we can figure out whether you can tone it down or maybe even switch one thing for the game to work again. You can use the NVIDIA app / NVIDIA experience to access / check the settings if the game doesn’t start at all.

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<div class="post-metadata">

**Author:** ![Serenay](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/serenay/32/11169_2.png) [@Serenay](https://forum.playinzoi.com/u/Serenay)\
**Post date:** [February 12, 2026, 10:50pm UTC](https://forum.playinzoi.com/t/topic/9995/5 "2026-02-12T22:50:39Z")

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> [@HeinziDerHeld](#):
>
> I assume your setup (6GB VRAM + 8GB system RAM) combined with shared resources and thermal limits of laptops are closely related to the issue or very likely even the root of it all.
> 
> **Can you check if the game uses your NVIDIA graphics card and NOT the Intel one?** After updates (just like you mentioned) new shader settings and driver updates can sometimes cause the system to switch to the weaker one.
> 
> If you want to make screenshots of your in-game graphics settings, we can figure out whether you can tone it down or maybe even switch one thing for the game to work again. You can use the NVIDIA app / NVIDIA experience to access / check the settings if the game doesn’t start at all.

I checked again and the game is indeed using the NVIDIA GPU.

Unfortunately since the game crashes during the loading screen, I’m not able to access or review the in-game graphics settings at all. However as far as I remember, all settings were already set to low.

At this point it feels like there may never be a proper solution. Without realizing it, it seems like I may have already played my last session of the game:(

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**Author:** ![LennyOgg](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/lennyogg/32/159_2.png) [@LennyOgg](https://forum.playinzoi.com/u/LennyOgg)\
**Post date:** [February 12, 2026, 11:38pm UTC](https://forum.playinzoi.com/t/topic/9995/6 "2026-02-12T23:38:37Z")

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Ah I wouldn’t say that. The Devs confirmed a while ago they’d continue to make inZOI accessible for more lower-end systems and consoles, so there is hope :psycat_paw:

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**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [February 13, 2026, 3:16am UTC](https://forum.playinzoi.com/t/topic/9995/7 "2026-02-13T03:16:17Z")

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No, don’t say that. Hope’s never lost here. It’s just Early Access.  
Can you run the task manager on the “performance” window while trying to start it? It could really help to see spikes, etc. if you show of screenshots of it afterwards.

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**Author:** ![DZLTON](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/dzlton/32/71_2.png) [@DZLTON](https://forum.playinzoi.com/u/DZLTON)\
**Post date:** [February 13, 2026, 3:31am UTC](https://forum.playinzoi.com/t/topic/9995/8 "2026-02-13T03:31:47Z")

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I have also had the same issue for over 3 months and have not been able to get back into my game. The game loads to 100% - Intro video plays through and just stops. then error message “Out of video Memory (same one as above) then exits.

I have more than enough memory and went through all of the basic troubleshooting - Even a few ChatGPT-guided seminars. Uninstalled and reinstalled to do the exact same basic troubleshooting again, 3 months later. Same scenario happens again.

I have also, tried the removal of mods but the only folder I have is ‘user\_data’ not mods, no cache.

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<div class="post-metadata">

**Author:** ![HeinziDerHeld](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/heinziderheld/32/4787_2.png) [@HeinziDerHeld](https://forum.playinzoi.com/u/HeinziDerHeld)\
**Post date:** [February 13, 2026, 5:41am UTC](https://forum.playinzoi.com/t/topic/9995/9 "2026-02-13T05:41:59Z")

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Hey there, welcome to the inZOI forum!

Thanks for replying to this. We’re always in need of different perspectives to detect the root of the bug.

Would you kindly fill out this report form too? Just copy it from my reply, fill in your specs, etc. and post it in this thread again please.

- **Game Version** :
- **Platform** :
- **Mods** :
- **Hardware Specifications & Operating System** (OS version, CPU, GPU, RAM, storage…):
- Issue Date:
- Error Message: Out of Video Memory

Thank you 🙂 🙏

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<div class="post-metadata">

**Author:** ![Serenay](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/serenay/32/11169_2.png) [@Serenay](https://forum.playinzoi.com/u/Serenay)\
**Post date:** [March 30, 2026, 1:01pm UTC](https://forum.playinzoi.com/t/topic/9995/10 "2026-03-30T13:01:54Z")

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Hi!!! I didn’t do anything on my end. Luckily the issue got fixed after the latest update. For a while I thought it wouldnt be resolved at all. Thanks for your help anyway:)

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**Author:** ![system](https://dub1.discourse-cdn.com/krafton/user_avatar/forum.playinzoi.com/system/32/5_2.png) [@system](https://forum.playinzoi.com/u/system)\
**Post date:** [April 6, 2026, 1:02pm UTC](https://forum.playinzoi.com/t/topic/9995/11 "2026-04-06T13:02:37Z")

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Closed on April 6, 2026, 1:02pm UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
