https://forum.playinzoi.com/t/the-application-has-hung-and-will-now-close-we-apologize-for-the-inconvenience-steam-windows-20250828-7048-w/4806?u=littlerbfan

Technical Help
1

  • Game Version:Windows PC Steam : 20250902.7159.W

  • Platform: (Steam windows / Steam Mac / Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storageā€¦):

  • Issue Date:

  • Error Message:The application has hung and will now close. We apologize for the inconvenience. (Steam windows 20250828.7048.W

  • Details:
2 Likes
2

Could you give us the information about your system and mods? Itā€™s hard to help without

3

I donā€™t know how to send you my system specifications can you please tell me how to do that

1 Like
4

Hardware Specifications & Operating System (OS versionIntel(R) Coreā„¢ i7-14700F (2.10 GHz), CPU, GPU, RAM, storageā€¦): Window24H2s 11 Home16.0 GB (26100.5074

1 Like
5

You can also use dxdiag tool.

This link might help:

(it says windows 10 but i confirmed it still works on windows 11).

You can also check reliability history to see if it recorded a crash.

Another link: How to View Reliability History and use it to Fix Issues

InZoi team also has a write up with the same information along with additional information on how to send to their team securely (since some crash information might expose private data).

Link: How to Send User Files to The inZOI Team (Updated)

2 Likes
6

Hardware Specifications & Operating System (OS version, CPUDevice name Ian
Processor Intel(R) Coreā„¢ i7-14700F (2.10 GHz)
Installed RAM 16.0 GB (15.7 GB usable)

System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
, GPU8,8gb RAM, rtx4060ti

1 Like
7

Thank you.

About mods, did you download/install mods/content from other players via canvas/curseforge/nexus ā€¦?

8

No, I donā€™t think I did.

9

It might be worth checking this out.

Link: https://support.playinzoi.com/hc/en-us/articles/45545380371609-The-game-crashes-when-using-Intel-13th-or-14th-generation-CPUs-What-should-I-do

1 Like
10

This happens to me too when I try to do things in the background while Inzoi is open.

Could be running out of RAM, so the game closes. What are you doing when the crash occurs? How much RAM does the game usually take up while you are playing, if you know how to monitor that?

11

In the task manager it said 70%.

12

Still having the same issue even after the hot fix.

13

It would be a system issue, most likely. I donā€™t think a hotfix would fix it.

Just to be sure, are your Windows OS and graphics cards up to date?

Check for OS Updates in your settings. Make sure the update checker is actually functioning, because sometimes, ā€œchecking for updatesā€ cannot be completed, due to a glitch, so your OS may not have been updated for months without you knowing.

Check for Graphics Card updates in your Nvidia App.

Restart your computer and try the game after that.

And with only 16 GB RAM, I would recommend not running anything else in the background while playing (this includes programs that are Minimized to Tray. Quit them and check your background processes in Task Manager). The game is already extremely RAM-heavy. Anything more might hang the application.

If you can, see about upgrading to 32 GB.

14

The game is now working great. Thank you so much everyone.

1 Like
15

What ended up being the issue and how did you fix it? Was it your drivers and/or OS needing updating? If my solution helped you, remember to mark it as the solution please, so others can find it if they need to!

Iā€™m glad your game is running smoothly now! :smiling_face: