Is anyone else having a problem with the resort stairs?

The two Zoi households that are living at the resorts can’t use their second floors. They can’t seem to go up the stairs and that’s where the bedrooms are, so they’re having a difficult time of it. I’ve tried fixing it and I can’t. I’ve tried resetting the properties and that doesn’t work. Is anyone else having this problem? I’d like to resolve it before it gets worse for the families. They’re already unhappy.

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Omg i found the problem. Replace the stairs with some others but before that take away the small light on the wall. This worked for me.

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Thank you! That worked! I couldn’t get the original stairs back in the bungalow, so switched them out, but they can use all of the beds again.

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Hi all,
Thank you for sharing the issue and solutions! We greatly appreciate your contributions.

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me too had the exact same problem with the house you buy on the resort, my Zoi’s went up to the second floor okay somehow then were starving because they couldn’t get down again, replaced the stairs and had to move small light to place stairs, maybe just moving the small light alone will fix ?