Game Version:20260223.10574.W
Platform: (Steam windows / Steam Mac / Mac)Steam windows
Mods: (Choose one: never used / removed / active)active
If you have used mods before, please list them:
Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
NVIDIA system information report created on: 03/12/2026 18:43:35
NVIDIA App version: 11.0.6.383
Operating system: Microsoft Windows 11 Home, Version 10.0.22631
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 595.79 - Tue Mar 10, 2026
CPU: AMD Ryzen 7 5700G with Radeon Graphics
RAM: 80.0 GB
Storage (4): SSD - 1.9 TB,HDD - 931.5 GB,+2 moreGraphics card
GPU: NVIDIA GeForce RTX 5060 Ti
Direct3D feature level: 12_1
CUDA cores: 4608
Graphics clock: 2692 MHz
Resizable BAR: No
Memory data rate: 28.00 Gbps
Memory interface: 128-bit
Memory bandwidth: 448.032 GB/s
Total available graphics memory: 57204 MB
System video memory: N/A
Shared system memory: 40893 MB
Dedicated video memory: 16311 MB GDDR7
Video BIOS version: 98.06.39.80.07
Device ID: 10DE 2D04 1440196E
Part number: G152 0010
IRQ: Not used
Bus: PCI Express x8 Gen3Display (2): SAMSUNG
Resolution: 4k x 2k, 3840 x 2160 (native)
Refresh rate: 60 Hz
Desktop color depth: Highest (32-bit)
HDCP: SupportedSteps to Reproduce: Load any saved file error pops up
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Please provide the entire save file(s) from the date when the issue occurred.
Instruction: How to Send User Files to The inZOI Team (Updated) -
Details:
Please share the date, error message, or screenshots/videos for issue verification. ever since 2 days ago this issue happening and my game is missing the custom picture frames that i’ve been using.

