Prior Custom Accessoreis have dissipeard from all Zois and all outfits with latest update, but are still showing as options in CAZ

  • Game Version:20251222.9464.w

  • Platform: Steam Windows

  • Mods: active
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version Win11, CPU i9-12900K, GPU- RTX 3090, RAM 32gb, storage 2tb SSD…):

  • Steps to Reproduce: select any playing zoi, notice Outfit, Accessoreis, Custom missing in play and in CAZ.

  • Please provide the entire save file(s) from the date when the issue occurred.
    :round_pushpin: Instruction: How to Send User Files to The inZOI Team (Updated)

  • Details:
    :round_pushpin: Please share the date 12/23/2025 , error message NONE, or screenshots/videos for issue verification not sending screen shots.

Something in the Dec update has REMOVED all Custom Accessories from All Zois, on ALL outfits! I have 85 custom playable Zois in my game that took days/weeks to add custom accessories to all of my Zois. Each of these custom accessories are still in CAZ and were never changed by me. Mods are ENABLED, it is going to take me many hours/days/weeks to fix this nasty bug. Please advise or I’ll shelve the game b/c it’s too much trouble to fix this myself. thank you.

5 Likes

I had a similar bug a few updates ago all my Zoes, accessories, and everything I had saved disappeared. It turned out that the Documents folder where saves, mods, Zoes, and photos are stored was empty. I was never able to restore them. But maybe you have similar folders on your computer, and it might be possible to transfer them and recover everything.

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Thank you yupineep, my Documents folder was intact so I believe it is a different problem which only directly after the Dec update. Today’s hotfix did not fix this either.

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This error appeared in update 0.5.1; it was working correctly before. . But it stays in caz list. Every time i exit and re-enter the game. I have to select it again from the caz screen. Because it disappears from my in-game character every time. @AR_Noah @AR_Owen @AR_Luna

İtems links ; inZOI Canvas

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Yes! Same here and when I tried to report it as a bug, they didn’t respond. I was SO hoping today’s hotfix would address this nasty bug. I have over 80 Zois I’ve added "(once stable) custom accessories to and not one of them are showing them after the Dec update! That’s hours/days/weeks of design and customizing that used to be solid, but not now. I now this is early access, but it’s so disheartening when all the creative work is wiped out with one update. Accessories are NOT mods, they should not be stripped from all the zois at once.

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Hey there @Mazikeen :clap: Thanks for reporting this issue. Please keep in mind that tagging the official team members slows the process down, like the team mentioned in their newest post here:

Please don’t tag them the next time you open another thread :folded_hands: :grinning_face:

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Okey sorry. :slight_smile:

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Totally agree with this. The graphics in inZOI are next-level, but adding these kinds of layers to the social simulation is what’s going to give the game real staying power. I love the idea of more ‘meaningful’ consequences for interactions - it would make the relationships feel so much less like a checklist and more like a real life sim.

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Hi Mazikeen,

Since the issue is the same across both threads Prior Custom Accessoreis have dissipeard from all Zois and all outfits with latest update, but are still showing as options in CAZ, I’ll merge them for better clarity and easier tracking :wink: .

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I thought their update today could fix the problem, but it still wasn’t fixed :sob:

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  • Game Version:20260108.9692W

  • Platform: (Steam windows / Steam Mac / Mac) Stream Win 11 updated

  • Mods: (Choose one: never used / removed / active)Removed
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): Win 11, Intel i9 1200k, 32gb ram, 2tb SSD.

  • Steps to Reproduce: Any Custom Accessory applied to Any Playable Zoi in Any Household in Any City will be deleted each and every time the household or game is restarted. Bug appeared with Dec update and continues with the Jan 8 hotfix.

Jan 9th, 2026, no message, screenshot not applicble.

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Hi @musictravelfun2

Since this thread addresses the same issue as the existing thread disappearing custom accessories in CAZ during gameplay.I will merge them for easier tracking of the issue.Thank you for understanding :smiling_face_with_three_hearts: .

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this still happens. I have to re-apply my custom accessories every time I launch the game.

2 Likes