August Known Issues (Updated 8/22)

Notice
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Hi Creators,

To provide a better gameplay experience, the inZOI team has continuously identified and addressed various issues throughout the development process.

The list below contains issues that we are currently aware of and actively working to resolve.

If you encounter other bugs or technical problems, please report them in the [Bug Reports] or [Technical Help] categories on the inZOI Forums.

Your reports are incredibly valuable and help us make inZOI better for everyone.

Thank you always for your support. We’re doing our best to provide a stable play experience.

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Gameplay

  • :link: When a child Zoi ask to do laundry, children’s clothes are not washed. (8/22)

  • At the ‘Bumi Indah House’ property, when a child Zoi asks to do laundry using the washing machine, the message ‘Another Zoi is using it’ appears even when it is not in use. (8/22)

  • :link: Some text is intermittently displayed in Korean. (8/21)
    → For translation-related issues, please refer to the official website announcement.

  • The remaining freshness time is not displayed for fish items.

  • Rotten fish can still be placed in aquariums.

  • When cooking with a large tomato, ingredients are consumed but cooking does not proceed.

  • If a Zoi gets into a traffic accident involving a motorcycle, the other driver’s outfit may suddenly change.

  • If the game is saved during a traffic accident and reloaded, the time skip pop-up may not close and repeat indefinitely.

  • The “Skip” button does not appear during the childbirth cutscene.

  • Infinite loading may occur if the Edit City shortcut (M) is pressed while the city travel pop-up is active.

  • When traveling between cities, abnormal screen display or repeated edit city screens may occur.
    → This issue may occur when you switch to another household in the destination city and then attempt to travel to a different city.

  • In Cahaya, objects placed on decks in the ‘Air Asri House’ and ‘Bumi Indah House’ become unselectable.

Character

  • :link: When a male Zoi wears swim shorts, underwear is also visible. (8/21)

Build Mode

  • The floor up/down buttons intermittently do not work after placing a property preset. (8/22)

  • When moving a wall placed on the 2nd floor or above, the preview appears higher than intended, preventing proper placement. (8/22)

  • When deleting an entire room in Build Mode, furniture is sent to the inventory instead of being sold. (8/22)

  • :link: Light leaks through building walls. (8/21)

  • The “Reset Property” function does not allow restoration to the last saved property.
    → This feature is temporarily disabled as of v0.3.0 for game stability.

  • If a pool is expanded with insufficient funds, the balance may go negative.
    → Once negative, pool expansion/shrink functions become unavailable.

  • (Mac Only) When deleting the entire property in Build Studio, the floor flickers.
    → The flickering is resolved if you cancel the delete.

UI

  • When multiple reward pop-ups appear at the same time, they may overlap.

  • Some dialogue icons in the “Conflict” category are missing in romantic relationships.

  • Turtlebot race interactions at the Cahaya Resort are missing certain interaction icons.

Crash

Some Creators have reported that the game immediately crashes upon launch.

We sincerely apologize for the inconvenience. Below are two potential solutions:

Workaround 1: Clear Shader Cache

If a PSO cache pop-up appears, please click ‘Yes’ to delete the cache. The game will automatically restart after the cache is cleared.

:warning: Note: This will delete shader cache for all games, not just inZOI. As a result, the next time you launch other games, they may take longer to load as the cache is rebuilt.

Workaround 2: Remove Mod Files Temporarily

If the game crashes immediately after launch, it may be mod-related.

  1. Move all files from [%username%/Documents/inZOI/Mods] to your desktop.
  2. Relaunch inZOI.
    ※ The game must launch with mods disabled.

Other Issues

If you meet the system requirements but still see “Insufficient video memory” error when launching the game, it may be caused by accumulated data such as web cache, mods, or Canvas download files.

How to fix

  • Delete the folder: AppData/Local/inZoi/webcache_4430
    :spiral_notepad: Tip: Before deleting, check the folder size—it may be useful to know.

  • If you’re using mods, temporarily disable all mods and try launching again.


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Gameplay

  • In-game family tree editing may not be edited temporarily.

  • Motions such as holding a baby may sometimes appear awkward or overlap unnaturally, affecting the parenting experience.

  • In certain animations, the right arm may briefly jerk or snap.

  • When moving, a character may take unexpected paths such as going around to find a proper route or cutting through terrain.

  • Occasionally, distant objects may become the interaction target.

  • The remaining duration of an Emotion may occasionally be displayed incorrectly.

  • When returning to Simulation from City Edit Mode, the Map Icon may occasionally remain visible and not disappear.

Character

  • You may experience clipping with certain outfits when using customized body types.

Build Mode

  • Some objects may intermittently disappear when resetting the property to its default state.

  • When placing Property Presets saved in Build Studio, parts of the properties may be cut off if the preset is larger than the actual property size in the city.

  • Even if the Property Preset size matches, some furniture may disappear or shift in position upon placement.

  • When windows are placed too close to interior walls, they may appear black or not display correctly.
    → To fix this, try leaving a small gap between the window and the wall when placing it.

  • If only part of the Floor was customized (not the entire area), it may disappear when moving the building or property.

  • When using My Texture on Floor Tiles the horizontal or vertical flip function may not work properly.

  • When placing Handrails and Partial Walls on Platforms, they may sink into the platform.

  • When placing Handrails, several issues may occur—for example, handrails with different designs may not connect properly, or a ceiling may be generated when all walls in a room are made of handrails.

Canvas

  • For presets saved before March 23, the author name may incorrectly appear as “inZOI.”

Other Issues

  • If the Field of View(FOV) setting was changed in the Control Options before the v0.2.0 update, the camera may zoom in or out excessively when entering or exiting City Edit Mode.
    → To resolve this, please restore the FOV value to its default using the steps below:

    1. After exiting the game, go to the following path:
      C:\Users[YourUserName]\AppData\Local\BlueClient\Saved\Config\Windows
    2. Open the file ‘GameUserSettings’
    3. Set the FOV value to 90, then save the file.

  • Presets saved before Early Access may intermittently not appear, though they are still located in the Documents folder.

  • Occasionally, deleting a preset may not remove its folder from the directory path.

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The following issues have been addressed in the v0.3.2 update.

※ If you are playing inZOI via the Mac App Store, the issues may persist until the fix is applied.

  • :link::link: Zois cannot be selected, or certain interactions cannot be performed intermittently (8/22)

  • If the game is saved during a traffic accident and reloaded, the time skip pop-up may not close and repeat indefinitely. (8/22)

  • Infinite loading may occur if the Edit City shortcut (M) is pressed while the city travel pop-up is active. (8/22)

  • When traveling between cities, abnormal screen display or repeated edit city screens may occur. (8/22)

  • If a pool is expanded with insufficient funds, the balance may go negative.

  • Turtlebot race interactions at the Cahaya Resort are missing certain interaction icons. (8/22)

The following issues have been addressed in the v0.3.1 update.

  • The ‘Deliver’ interaction does not function properly when attempted at the Resale Store. (8/20)
  • If the purchase pop-up is quickly closed with the ESC key during a purchase interaction, the Zoi becomes unresponsive. (8/20)
  • (Mac Only) The detailed post view in the Canvas web browser may display abnormally on Mac. (8/20)

The following issues have been addressed in the v0.3.0 update.

  • If an object is placed at the corner of a counter, the “Cook” interaction may be canceled.

  • Hairstyles may appear darker in-game than the color selected in CAZ depending on graphics settings.

  • When switching to Wall View mode, objects placed on wall shelves may remain visible.

  • Adjusting roof height may cause the texture pattern to scale up or down unexpectedly.

  • When editing the base lot of Dowon Villa, it may be impossible to remove walls created near the entrance.

  • When using the AZERTY keyboard preset, some shortcut guides are displayed based on the QWERTY layout.

  • When automatic cloud backup is enabled for the [Documents\inZOI\Mods] folder, mods installed via the Mod Browser may not be completely deleted.

  • After saving while driving, resuming the game may cause the vehicle to disappear.

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