Game is not saving on Mac Steam

[nissacashapp]

• Game Version: 20250911.7339.M

• Platform: Steam Mac

• Mods: never used

• Hardware Specifications & Operating System Apple M2 Pro, 16 GB, Macintosh HD, Sequoia 15.6.1

• Steps to Reproduce: Open application, start new game, play game as normal, save game, return to lobby, return to start page, quit application , quit steam, reopen steam, reopen application, on start page there is not option to load previously played game, only to start a new game

• Please provide the entire save file(s) from the date when the issue occurred
  Cannot find save file on application lobby/start page, but all save files are visible on Mac folders for this application. Cannot upload .usvx save files to this post since that selection was greyed out for this file type but sharing the link from the upload: Webfolder /b56d313a by file.kiwi
  Instruction: How to Send User Files to The inZOI Team (Updated)

• Details:
  Attaching screenshot of start page with time stamp

  

  Please share the date, error message, or screenshots/videos for issue verification.

[ceylan.a.2001]

for me also

[LennyOgg]

What you could try is to change from saving into the cloud to local in steam (if it’s enabled)

And I don’t know about file paths on mac, but if it’s like in windows, maybe your game folder for the saves is not under ‘Documents’ or where the game ‘expects’ it(?)

Also if you haven’t already: maybe try not to ‘save and exit’ or ‘save’ but to ‘save as’ (?)

[AR_Noah]

Hi @nissacashapp and @ceylan.a.2001,
Sorry for the inconvenience. To help us look into this issue in more detail, could you please share your save files with us? You can find the instructions in the guide below:

[Guide] How to Send User Files to The inZOI Team (Updated)

It would also be a big help if you could let us know the following:

1. Does the same issue occur when you start a new game?
2. Are you using multiple PCs?
3. Do you happen to be using more than one account?

Thanks a lot for your cooperation!