Zoi has no home in Cahaya and not visible on All Families

  • Game Version: 20250902.7159.W

  • Platform: Windows PC Steam

  • Mods: removed

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): Windows 11 10.0.26100, AMD Ryzen 7 7700 8-Core Processor, NVIDIA GeForce RTX 4060 Ti v7700, 32GB RAM, 1.81TB storage

  • Issue Date: 09/03/2025

  • Error Message (optional): NA

  • Details:

Thank you for fixing the stuck in loading screen issue when a zoi in a household where a zoi has died tries to travel to a world where the dead zoi owned a home.

Now the remaining zoi can successfully reach their destination (in this case cahaya) and they are dropped on the lot owned by the dead family member but are locked out of the house. The build mode icon (keyboard shortcut i) does nothing when clicked so can’t access build mode. Also when I check in All Families my zoi does not appear and on the map the “playing” icon that shows the current family being played when you move the mouse over them is missing. Its like my zoi is in Cahaya but not registered as being in Cahaya because I can’t relocate her into any home. She also can’t travel back home because the City Travel phone app does nothing when clicked :frowning: she’s stuck in Cahaya with no home.

All the doors have locks on them and she can’t go inside the home and I can’t enter build mode either:

My zoi is missing from All Families:

This is what I expected to see (screenshot from another save):

The playing icon is missing:

This is the playing icon I expected to see (screenshot from another save):

edit: just reproduced in a brand new save file. Steps to reproduce:

  1. have a zoi (zoi 1) own a home in any world (home world)
  2. have the zoi 1 travel to another world (vacation world)
  3. have zoi 1 return to home world
  4. From All Families create another zoi (zoi 2) and then merge the 2 households so zoi 2 is moved into zoi 1 house
  5. go back to zoi 1 home, now there are 2 zois (zoi 1 and zoi 2). Kill off zoi 1 (fastest way is to use removezoi cheat)
  6. When zoi 1 is dead, you can have zoi 2 go visit the vacation world of zoi 1
  7. you’ll end up with the issue outlined in this bug report

I have the same problem.

1 Like

I hope it gets resolved because its not only travelling to Cahaya but any world the deceased household member had previously visited. Since you experienced the same issue, please like the post to give it more traction .

  • Game Version: 0.3.5

  • Platform: Stream windows

  • Mods: none

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): RTX 4090, 7900X3D

  • Steps to Reproduce:

  • Details:

When the parent travels to Chihaya and buys a house, then returns to Dogen and plays, after dying and traveling to Chihaya again as a child,

the game speed becomes forcibly locked at 30x speed. Even when changing it to 4x speed, it reverts to 30x speed.

Character movement also moves at 30x speed.

Moving and construction become completely impossible, and traveling again is also not possible.

Other family members become completely unresponsive and don’t move.

Essentially, you become trapped in Chihaya.

Even after save loading, the issue persists, and if this is not patched, the game becomes completely unplayable.

asdas

State without a house

fghgfhfg

When clicking “Go to house,” the family suddenly disappears, and after getting on the bus and not getting off, all interactions become unresponsive and the game becomes unplayable.

fghgf

When clicking the map, it doesn’t close and tells you to select a new family member.

1 Like

This is the same issue I have. I already raised a bug post for it. Lets promote each others posts:

Hi @Manyears,
I’ve merged your topic into an existing discussion that covers a similar issue.
Feel free to follow here for updates and continue the discussion here.

@here
Also, we’re currently looking into this issue. We’ll provide any updates we get in this thread.

2 Likes

Hi @here,
Could you please send the save files so that we can check on the issue?
Instruction can be found here: How to Send User Files to The inZOI Team (Updated)
Thanks!

1 Like

I responded to the ‘inZOI : [Report Ticket Received]’ email I received with the save file. Thank you.

Hi @zoiAddic,
We’ve received it. Thank you! We’ll check on the file and tell you when there is any update.

2 Likes

Hi everyone @here,
We apologize again for the inconvenience this issue may have caused. The fix has been applied in v0.3.6, and the issue should now be resolved.

Fixed an intermittent issue where certain features would behave abnormally during City Travel

Since the matter is addressed, I will close this thread.
If you continue to experience the same problem after updating, please don’t hesitate to create a new post so we can assist further.

Thank you for your patience and support!

3 Likes