Laundry Bugs

Bug Reports
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1

  • Game Version:
    20250902.7159.W

  • Platform: (Steam windows)

  • Mods: Active
    :round_pushpin:If you have used mods before, please list them:
    Custom Outfit

  • Hardware Specifications & Operating System:
    Windows 10
    AMD Ryzen 5 5500
    16GB RAM
    NVIDIA GeForce RTX 5070

  • Steps to Reproduce:

  • Details:
    There seems to be an issue with the washing machine when a child is asking to do the laundry. The message You can not use this appears or That another zoi is using the washing machine.

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Also my zoi keeps making her food on top of the sink…

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2

Hi @sanity,as mentioned in the hotfix notice, we’ve fixed the laundry issue.
If you’re still experiencing it, could you please check whether both of the issues you mentioned still occur even after disabling or removing the mod files?

3 Likes
3

Hi @AR_Noah I just tried removing the mods and the same error appears…And yes I restarted the game and everything.

1 Like
4

Oh I see. We’re sorry for the inconvenience. :psycat_sad:

If it’s okay with you, could you please share your save file with us?
It would really help us verify the issue.

Save file paths:

Windows PC: \Documents\inZOI\SaveGames\
Mac (Steam): \Documents\inZOI\SaveGames\
Mac (App Store): \Library\Containers\com.krafton.inzoi\Data\Documents\inZOI\SaveGames\

3 Likes
5

Okay so here was the initial placement of the laundry machine:

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It seems that my zoi couldn’t ask to use it since it was placed near the wall, which I find quite weird. I had to place it on the front proch for it to work but at last it did..So my child zoi is not dirty anymore.

I can still send the save files if needed tho.

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1 Like
6

Hi @sanity,
Thank you for sharing the details with the screenshots.

Yes please, that would be super helpful for us to understand the issue better!

Instruction can be found here: How to Send User Files to The inZOI Team (Updated)

3 Likes
7

I am currently in the process of submiting a ticket through support portal. I don’t feel comfortable sharing my save file in the open. I hope that’s alright.

Thank you for understanding!

1 Like
8

Thank you for sharing the files!
Unfortunately, the save file you provided was in a .rar format, which makes it difficult for us to check.
Could you please compress the entire file(folder) and send it again?

I also understand that you’d prefer to share files privately. In that case, there’s a simpler and more secure way:

Thanks!

3 Likes
9

I have noticed my Zois preparing food over the sink, too. This seems to have started after a recent patch (I didn’t play for a while so not sure which), and happens if the counter with the sink is the closest to the fridge. I have moved the sink in a couple of my houses in order to avoid this.

1 Like
10

I apologies for the wait, but I did resent the save files through support!

Thank you very much for the assistance!

1 Like
11

  • Game Version: 202509027159.W

  • Platform: Steam

  • Mods: never used

  • Hardware Specifications & Operating System : Windows 11, i3 12100F RX 6600 32GB RAM

  • Steps to Reproduce:

  • Details: Can’t interact with the washing machine in Cahaya, right clicking on it does nothing, but works fine in the other map
12

Hi @Zerfomanne,
I’ve just merged your topic into an existing discussion that covers the same issue.

To help us understand the issue better, could you please provide more details including the steps to reproduce it?

Also, could you please share save files as well?
Instruction can be found here: How to Send User Files to The inZOI Team (Updated)

1 Like
13

Hi , If you rent a room in the resort you’re blocked from doing laundry in your home, it works fine after the rent expires

It doesn’t let me upload a .zip with the save file for some reason, I’ll link it in drive

2 Likes
14

Hi @sanity,

Sorry to bother you!
I still can’t open the files because of their format. :psycat_sad:

Could you please resend the entire folder (e.g., 20250904-210339_AutoSave_3)?
image (25)

2 Likes
15

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