※ If you’d like to read Known Issues in other languages, please refer to the announcement below.
Automatic Translation for inZOI Forums
Hi Creators,
To provide a better gameplay experience, the inZOI team has continuously identified and addressed various issues throughout the development process.
The list below contains issues that we are currently aware of and actively working to resolve.
If you encounter other bugs or technical problems, please report them in the [Bug Reports] or [Technical Help] categories on the inZOI Forums.
Your reports are incredibly valuable and help us make inZOI better for everyone.
Thank you always for your support. We’re doing our best to provide a stable play experience.
Gameplay
-
If a computer-related interaction is selected during another ongoing interaction, and the camera is switched to a different Zoi and then back, the original Zoi may become unresponsive.
(11/26) -
When continuing from a save file, items may not be placeable for sale at resale stores.
(11/26) -
When changing the day length setting, the rate at which needs increase or decrease may behave abnormally.
(11/26) -
Creations with 100% progress in the “Create” activity may not be sellable.
(11/26) -
When the Graphics - Preset option is set to “High” or “Ultra,” lights in Cahaya may flicker abnormally. (11/19) -
In certain situations, random event schedules for other family members may be removed. (11/19) -
Some objects may have inconsistencies between their price and performance. (11/19) -
A visual glitch may occur when a Zoi exits public transportation. (11/19) -
The ‘Prepare original song’ homework interaction may be unavailable. (11/11) -
Floor stains and trash may not be removed even after cleaning. (11/11) -
At specific properties, the “Ask to Do Laundry” interaction may not work when used by child Zois. (11/7) -
After returning to Dowon from another city during winter season, the temperature may remain unusually high. (11/4) -
Selecting a vehicle-related interaction while a Zoi is exiting may cause them to continue the action even after the vehicle disappears. (11/4) -
When placing items for Market Stand Prop, NPC Zois may not appear as intended. (11/4) -
When selecting “Go to Aram Estate” in Dowon, the Zoi may not follow the shortest route. (11/4) -
Events where other Zois visit may intermittently fail to register in the schedule.
(11/4) -
Events where other Zois visit , such as the Trick-or-Treat event, may not function properly at Heaven Hill Apartments and City Nest Apartments in Bliss Bay.
-
When using the Edit City feature to assign a Youtube video to a billboard, the video may not play.
-
Newborns may intermittently not be added to the family after birth. -
Zois not in your household may show up at your home unexpectedly. -
Certain statues cannot be placed on apartment.
-
When performing “Fish 5 times in a row,” all attempts after the first one fail.
-
After being released from prison in Cahaya, Zois may remain stuck and unable to leave. -
If a Zoi gets into a traffic accident involving a motorcycle, the other driver’s outfit may suddenly change.
-
The “Skip” button does not appear during the childbirth cutscene.
Character
- When using the “Randomize” option, a Zoi’s appearance may occasionally disappear.
(11/7)
Build Mode
-
Objects stored in the inventory may display incorrect prices. (11/19) -
Special effects placed inside swimming pools may not appear correctly depending on the camera angle.
-
Roofs may intermittently fail to disappear in Build Mode or during gameplay. -
(Mac Only) When deleting the entire property in Build Studio, the floor flickers.
Canvas
-
Canvas may not function properly if inZOI is not updated to the latest version. Please update the game via your platform’s store.
-
Searching contributor and scrolling may not work properly when editing a creation.
Modkit
-
The “Append new item” function may not work correctly for newly added data. (11/7)
Entering the in-game Mod Browser may result in a black screen.
UI
- When multiple reward pop-ups appear at the same time, they may overlap.
Other Issues
- If you meet the system requirements but still see “Insufficient video memory” error when launching the game, it may be caused by accumulated data such as web cache, mods, or Canvas download files.
- How to fix
- Delete the folder: AppData/Local/inZoi/webcache_4430
Tip: Before deleting, check the folder size—it may be useful to know. - If you’re using mods, temporarily disable all mods and try launching again.
- Delete the folder: AppData/Local/inZoi/webcache_4430
- How to fix
Gameplay
-
In-game family tree editing may not be edited temporarily.
-
In certain animations, the right arm may briefly jerk or snap.
-
When moving, a character may take unexpected paths such as going around to find a proper route or cutting through terrain.
-
Occasionally, distant objects may become the interaction target.
-
The remaining duration of an Emotion may occasionally be displayed incorrectly.
-
When returning to Simulation from City Edit Mode, the Map Icon may occasionally remain visible and not disappear.
Character
- You may experience clipping with certain outfits when using customized body types.
Build Mode
-
Some objects may intermittently disappear when resetting the property to its default state.
-
When placing Property Presets saved in Build Studio, parts of the properties may be cut off if the preset is larger than the actual property size in the city.
-
Even if the Property Preset size matches, some furniture may disappear or shift in position upon placement.
-
When windows are placed too close to interior walls, they may appear black or not display correctly.
→ To fix this, try leaving a small gap between the window and the wall when placing it. -
If only part of the Floor was customized (not the entire area), it may disappear when moving the building or property.
-
When placing Handrails and Partial Walls on Platforms, they may sink into the platform.
-
When placing Handrails, several issues may occur—for example, handrails with different designs may not connect properly, or a ceiling may be generated when all walls in a room are made of handrails.
Canvas
- For presets saved before March 23, the author name may incorrectly appear as “inZOI.”
Other Issues
-
If the Field of View(FOV) setting was changed in the Control Options before the v0.2.0 update, the camera may zoom in or out excessively when entering or exiting City Edit Mode.
→ To resolve this, please restore the FOV value to its default using the steps below:- After exiting the game, go to the following path:
C:\Users[YourUserName]\AppData\Local\BlueClient\Saved\Config\Windows - Open the file ‘GameUserSettings’
- Set the FOV value to 90, then save the file.
- After exiting the game, go to the following path:
-
Presets saved before Early Access may intermittently not appear, though they are still located in the Documents folder.
-
Occasionally, deleting a preset may not remove its folder from the directory path.
The following issues have been addressed in the v0.4.4 update.
-
Household cleanliness may not decrease properly, preventing Zois from initiating cleaning behaviors. (11/4) -
After changing the size of floor tiles, the size may reset to default when loading a save file. (11/7) -
When selecting a deck placed on top of a floor tile using the Delete tool, the floor tile may also be removed. (11/7)
The following issues have been addressed in the v0.4.3 update.
-
An abnormally large number of NPC Zois may visit during events. -
When using mods that modify the Food.json file, some food items may appear as empty plates. -
“Request to fulfill needs” interactions from toddlers may occur too frequently. -
During the ‘Kiddy Guards’ event in Bliss Bay, Zois may not be able to interact with distant objects.
-
The donuts from Meow Store are not properly removing emotions as intended. -
Zois with high Fishing levels may experience an unusually high failure rate when attempting boat fishing. -
When customizing stair treads, the customization may not apply to the stair landing. -
When continuing from a save file, customizations applied to stair walls may be reset.
The following issues have been addressed in the v0.4.2 update.
-
When applying MY Textures to certain tops or bottoms, the texture may disappear in-game.
-
During the ‘Housewarming’ event, the ‘Say Thank You’ interaction may appear even before receiving a gift.
-
The ‘Send Thank You Text’ urge cannot be completed.
-
Families that include a newborn or infant may be able to move to a new property.
-
(Mac App Store Only) Clicking the “Canvas - Halloween Event” banner from the in-game lobby may redirect to an unrelated page.
-
(Mac Only) When wearing a top and bottom separately, switching to a full outfit may cause the clothing to overlap visually.
-
When applying MY Textures to the outer surface of a roof, the texture may appear darker than the original.
-
When applying MY Textures to platform side parts, abnormal shadows may appear. -
(Mac App Store Only) Unable to log in via the in-game Canvas browser.
The following issues have been addressed in the v0.4.1 update.
- When a new Zoi enters a property, interactions being performed by other Zois already on the property may be automatically canceled.
The following issues have been addressed in the v0.4.0 update.
-
The hallway floor on the 3rd floor of the Adam Entertainment building may intermittently disappear. -
A fine may still be issued for possessing a protected fish species even after releasing it. -
The ‘I want to cook on an outdoor grill’ urge may not be complete, even after successfully grilling steak on a BBQ grill. -
When continuing from save files created before the June update, the relationship status of married Zois may be incorrectly changed to “Relatives.” -
When Smart Zoi is enabled, existing schedules may be overwritten by schedules generated by the Smart Zoi. -
The ‘Donate’ option does not appear on ATMs, preventing completion of the “Contribute to Community” aspiration. -
When attempting to store food in the Cold Tank refrigerator, an ‘You cannot use this’ error message may appear and the food cannot be stored. -
The interaction option with infants was incorrectly labeled as ‘Shake it’.
-
When loading a save file on a property with 3D objects, decorative items placed on tables may appear flipped upside down. -
When a male Zoi rides on the backseat of a scooter, the animation may appear incorrect. -
Zois may intermittently be unable to move between floors using certain staircases. -
While sleeping, a Zoi’s eyeballs may appear through closed eyelids or eyelashes may appear detached. -
After visiting the Cahaya spa, a Zoi may remain in a robe even after returning home. -
The remaining freshness time is not displayed for fish items.
-
Rotten fish can still be placed in aquariums.
-
When cooking with a large tomato, ingredients are consumed but cooking does not proceed.
-
In Cahaya, objects placed on decks in the ‘Air Asri House’ and ‘Bumi Indah House’ become unselectable.
-
After rotating furniture mods in Build Mode, the rotation resets when loading a save file.
-
The floor up/down buttons intermittently do not work after placing a property preset.
-
When moving a wall placed on the 2nd floor or above, the preview appears higher than intended, preventing proper placement.
-
When deleting an entire room in Build Mode, furniture is sent to the inventory instead of being sold.
-
The “Reset Property” function does not allow restoration to the last saved property.
-
When using the Resource Import Tool in the Content Browser, assets may be imported into a folder that was not right-clicked. -
After moving the Needs UI and loading a save file, the popup opens in a different position.
-
Some dialogue icons in the “Conflict” category are missing in romantic relationships.
-
When editing a Zoi’s face using cheats (e.g., CustomZoi), “Focus Editing Mode” may not be activated.
-
Frame drops may occur in the lobby after closing the in-game Mod Browser Intermittently. -
Motions such as holding a baby may sometimes appear awkward or overlap unnaturally, affecting the parenting experience.
-
When using My Texture on Floor Tiles the horizontal or vertical flip function may not work properly.



