Did this happen with an old, fully-updated save file or with a new one (= started after December update launch)?
I tried to reproduce your bug in my old, completely updated Cahaya save file and both locations were selectable, Zoi got there and nothing crashed, lagged or bugged. Would you kindly share your hardware specs & operating system, so we can doublecheck with the game requirements + the latest drivers?
It might also be helpful to check out your save file on a different setup. If you want to, feel free to upload it here so I can check if it is a save file related bug. The devs will possibly also need your file of course =)
You could also try to update the world manually via Game Options - Gameplay - Other.
I tried to reproduce the bug with your save file on my setup and didn’t have a crash or lagging. That’s most-likely indicating that one or more of the settings for your device are a little overpowering. Do you play with the inZOI NVIDIA frame generations enabled and / or raytracing on?
If you’re unsure which settings you can turn down a notch, feel free to share some screenshots of your settings here.
I’m having NVIDIA’s app optimize the game (ray tracing is not enabled), but you reminded me that updates “de-optimize” the game and indeed it wasn’t optimized now.
I’ll try again with the game optimized and then let you know. Thanks!
I tried with Cahaya’s save, with my historic Bliss Bay save (where it had always worked perfectly) and a new save made specifically today at Dowon.
Now I’ll show you the graphics settings, which are the ones set by Nvidia. For everything else the game handles families of 8 people very well, and also 8 playable Sims that all go together to public places.
It’s a disaster because I use the calendar a lot to make the various families meet.
Oh, I tried, it also freezes when selecting the Calendar from the Map without going through the Smartphone.
Thank you for the screenshots and the detailed descriptions.
Your playstyle includes family meetings with numerous Zois → scheduled via agenda / calendar → doing the typical teleport to location → then the freezes happen.
I think the issue is the following: your VRAM spikes when teleporting due to texture quality set to very high. Teleporting for agenda events from one place to another in seconds demands a lot of recalculating and reloading at once, that could be the cause of your freezes.
You can try to lower the following settings if it’s the VRAM spikes:
Texture Quality: -1
Anisotropic Filtering: down to 8x - 4x
View Distance: -1 or -2 (start with -2, then add if it worked)
DLSS / FSR / Upscaling: turn off / disable
Motion blur: off (that’s optional but could be a trigger)
Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
System Model: Dell Precision 5540
Processor Intel(R) Core™ i7-9750H CPU @ 2.60GHz (2.59 GHz)
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 24H2
OS build 26100.7462
Experience Windows Feature Experience Pack 1000.26100.275.0
Steps to Reproduce:
Launch the game with default settings (no mods installed).
Load a saved game.
Perform one of the following actions: Open the itinerary/schedule menu. / Select another Zoi to switch playable control.
Observe the game freeze after the action.
Details:
After the recent December update, the game experiences a complete freeze in certain operations. The application remains running and responsive in Task Manager, but the screen is unresponsive. This occurs specifically when opening the schedule or attempting to switch to another playable Zoi. No crash occurs, and keyboard/mouse inputs are partially recognized, but the screen in game freeze.
When selecting a location on the agenda the game freezes. My game is completely updated according to Steam. Even reinstalled the game. Also I updated the graphics drivers. No Mods are used but still it’s not working.
Hardware specs:
Device name GeForce RTX 4080 Super
Processor Intel(R) Core™ i9-14900K (3.20 GHz)
Installed RAM 32,0 GB (29,7 GB usable)
Hi hd292ggzsx,
I’ll go ahead and merge your post with the existing thread about the freezing issue after the December update. Thanks for reporting this!
Thank you seem it work for me too… I was having issue while using Chinese Language but change to English it work!!! still hope the issue can fix with other languages . At least not missing the Christmas Event!!!
I’ll add: I have six families in Bliss Bay, composed of 5/6/7, Zois, each of whom apart from babies and toddlers has commitments scheduled for the entire week, planned before the update. Now, if I click on one of them when they have a commitment, the game freezes .
I imagine that if I want to play on these families I’ll have to switch the language to English and delete one by one all the commitments for everyone. <Playing in English is impossible for me.
First of all, we sincerely apologize for the inconvenience this issue may have caused. Thanks to your reports, we were able to identify a game freeze that occurred when entering the schedule window under certain language settings.
This issue has now been resolved with the v0.5.2 hotfix.
Once again, we’re sorry for the disruption. As this matter has been addressed, we’ll be closing this post—but if you encounter any new issues or have additional reports, please don’t hesitate to let us know.
If you have used mods before, please list them:
