Black Screen when Entering Mods Page

Hi everyone (@here), if this issue is still happening for you, could you please check whether the file exists at the following path?

%localAppdata%/inZOI/User_data/88849

  • If it’s there, please share that file along with the logs folder by following the steps in the guide below.

How to Send User Files to The inZOI Team (Updated)

  • After that, delete the 88849 folder and let us know if the issue still occurs.

Thanks a lot for your help!

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(post deleted by author)

black screen mods menu

I looked for the files couldn’t find them and I deleted 88849 folder, but it still isn’t working.

After I deleted the 88849 folder, the mod page that was black started working fine again. Thanks a lot!

mod bug.zip (7.1 KB)

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Hey @areiaismgame, glad to hear the issue was resolved after deleting the folder! Thanks for sharing that. :psycat_lay:


Hi everyone(@here), if you’re running into the same issue, try this workaround:
delete the library.json file and the entire folder at %localAppData%/inZOI/User_data/88849 — that should fix it for now.

We’ve also added this to the known issues list so you can keep track of it. Thanks again for all your reports!

October Known Issues (Updated 10/21)
Entering the in-game Mod Browser may result in a black screen.

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Following up here to say the Black Screen issue is no longer happening when entering Mod page.

In my case, deleting the 88849 folder (To clarify - This removes installed mods. At the time, I was not aware you could delete the mods this way lol.. I then started from scratch when installing mods again and did so in moderation) from path %localAppdata%/inZOI/User_data/88849 as well as the webcache_4430 folder from path %localAppdata%/BlueClient/Saved/webcache_4430 resolved the issue. I do sometimes have the occasional error message when obsessively adding/removing mods, but it is easily fixed when deleting the 4430 and clearing cache folders.

Thank you all for your help! (^_^)/

Hi @keanunamaste, That’s great to hear — thanks a lot for the update!
Really appreciate you sharing the fix; it’ll definitely help other players too.
Glad the issue’s sorted out! :psycat_blush:

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This was happening with me as well, and deleting that folder did the trick.

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Hi everyone(@here),
We’ve made an improvement so that if you run into a black screen when opening the Mods page, a Back button will now appear to help you return safely.

If you still experience the issue, please refer to the tips and solutions shared by other Creators in this thread.

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(post deleted by author)

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Hi. I faced with the same problem too. Black screen after choose Modifications tab. To make sure to exclude all possible options, tell me, in your country, region, city, do You have the problems with blocking or slowing down the Internet?

Specifically in my case, I solved the problem by enabling VPN. In my country it’s a necessary action. But not all time. Today all works without VPN. It’s random

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I still have this issue, I’ve deleted file 88849, uninstalled the game, re installed it, delete the mods file entirely and still nothing, mods screen still is blacked out. Any tips???

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Have you tried use a VPN? You haven’t answered the question. Do You have the problems with blocking or slowing down the Internet?

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I have tried a vpn, and no.

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