Zoi's cant go up stairs. I control them to go up stairs and it glitches then makes them bald

Hi @lilxcshxdow , @bobby.haliwela

Sorry for the inconvenience, but we couldn’t reproduce the issue on our end.
Could you please send your save files so that we can further investigate this issue?

Instructions can be found here: How to Send User Files to The inZOI Team (Updated)

Thank you.