Relationship change causes game crash followed by blue screen

Technical Help
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  • Game Version:

  • Platform: (Steam windows / Steam Mac / Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Issue Date:

  • Error Message:

  • Details:

Hi!

I’m reporting a bug I’ve had for a while now. I just tested the game with the patch from April 10th, 2026, it’s still present.

The game is not fully playable for me at the moment because a major function of ZOI relationship building crashes my game.

When I choose to change a relationship between ZOIs via interacton, the game crashes. I almost always get blue screen. In rare cases I don’t and if I try to run the game again, this message pops up: “The game may not run due to limited graphics performance. Your graphics card does not fully support required DirectX 12 features.”

All my drivers are up-to-date.

Let me know if I can add any more information that would help.

  • Platform: Steam
  • Mods: The same happens with or without mods. When I have mods on, it’s create ZOI mods only. I don’t play with mods that change the mechanics of the game.
  • Hardware Specifications & Operating System:

    • Operating System: Windows 11

    • RAM: 16,0 GB

    • CPU: 13th Gen Intel(R) Core™ i7-13620H (2.40 GHz)

      NVIDIA GeForce RTX 4060 Laptop GPU

Driver version:	32.0.15.9597
Driver date:	17. 3. 2026
DirectX version:	12 (FL 12.2)

UECC-20260409.11688.W-268324-D6D63F224D5B400DB387A79A0EF7E4B4_0000.zip (390.8 KB)

1 Like
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Hey there, welcome to the inZOI forum!

I noticed that your driver date is 17.3.2026, even though the newest NVIDIA Game Ready Driver released on 24.3.2026. Can you please check if this update is available for your setup?

3

Yes, I have this version installed, not sure why it says 17. 3. 2026 in the previous message.

This is what my NVIDIA app shows me: Up-to-date, Version 595.97 - Released Tue Mar 24, 2026.

So the driver should be okay.

screenshot
screenshot1936×309 20.4 KB

1 Like
4

Alright, that’s the latest one. Thanks for the clarification. Just wanted to make sure that’s not part of the issue :grinning_face:

Can you try to verify the game files via the Steam settings for inZOI? If you haven’t done this before, here’s a short guide: How to verify your game viles via steam