Hi @yupyupno
If you are still encountering this on the latest game version (without mods), would you be willing to share save files and crash dump file(s)?
Instructions can be found here: [link]
Thanks!
Thank you for sharing! Unfortunately, it looks like the Drive link you sent is private.
Could you please update the sharing settings to “Anyone with the link can view” and resend it?
I seem to have resolved the issue, I have rolled back my GPU driver to 25.6.2 and the game now loads as normal.
Thank you for trying to help resolve the issue, and if anyone else has updated their AMD drivers to the latest version and is experiencing the same issue, I would recommend rolling them back for the time being.
My game the pass two days has been crashing after five minutes of being on it, no matter what I do it keeps doing it. Is there anything I can do to stop it from doing it?
There is a brand new service notice about this with a fix:
The game keeps crashing immediately after launch. What should I do?
We’ve been receiving some reports about the game crashing right after starting up, and we’re very sorry for the inconvenience. In many cases this issue can be resolved by clearing your existing cache. Please try the following steps :
Exit the game completely
Find the following folders and delete all removable files. (If some files can’t be deleted, simply skip them.)
[AMD]
C:\Users\username\AppData\Local\AMD\DxCache
C:\Users\username\AppData\LocalLow\AMD\DxCache
C:\Users\username\AppData\Local\D3DSCache
C:\Users\username\AppData\Local\AMD\DxcCache
[NVidia]
C:\Users\username\AppData\Local\NVIDIA\DXCache
C:\Users\username\AppData\LocalLow\NVIDIA\PerDriverVersion\DXCache
C:\Users\username\AppDta\LocalLow\NVIDIA\DXCache
C:\Users\username\AppData\Local\D3DSCache
[Intel]
C:\Users\username\AppData\LocalLow\Intel\ShaderCache
C:\Users\username\AppData\Local\D3DSCache
(Replace “username” with your own Windows account name.)
Please note: This will clear the shader cache for all your games, not just inZOI. The first time you launch any game afterward, it may take longer to load as the cache rebuilds.
If the issue persists, please share details of your experience on the newly opened inZOI Forum or contact us directly through our Support Page so we can assist you further.
Hello, I’m experiencing a recurring crash when the game is compiling shaders on startup.
Interestingly, the crash doesn’t happen at the same point. Each time I relaunch the game, the shader compilation progress bar advances a little further before crashing.
After restarting the game multiple times (sometimes N times), the progress bar eventually reaches 100%. Once this process is complete, I can get into the game and play normally without any further issues. The crash only occurs during this initial shader compilation phase.
The main reasons for the crash are the two errors mentioned above, and there is a probability of causing a blue screen in the system.
Please note: This will clear the shader cache for all your games, not just inZOI. The first time you launch any game afterward, it may take longer to load as the cache rebuilds.