Hardware Specifications & Operating System Windows 11 Home / AMD Ryzen AI 9 HX 370 w Radeon 890M / NVidia RTX 5070Ti / 32GB RAM / 1TB SSD
Issue Date: 3/31/2026
Error Message: none
Additional Info:
Nvidia Driver Version: 595.97
Windows Build: 26200.8117
Laptop: ASUS ROG Zephyrus G14
Armoury Crate Mode: Ultimate (dGPU only)
Checked %LOCALAPPDATA%\inZOI\Saved\Logs and %LOCALAPPDATA%\UnrealEngine\5.4\Saved\Logs
No logs were generated before the crash.
I can’t get InZOI to launch at all from Steam, the desktop app, or anything:
when I try to start InZOI, it either never loads up (goes from play, stop, back to play) OR it launches up to the logo screen then immediately crashes back to the desktop with no error message
the game has been running fine for me up until March 31st as I have been able to play for months with no issues nor crashing whatsoever
the [v0.7.2] hotfix seems to be the culprit as the issue began immediately after that
I have tried uninstalling/reinstalling, running as admin from game files, verifying game files, etc; pretty much ALL troubleshooting steps I could think of or find online without any resolution at all.
Here is exactly where the screen crashes at (it doesn’t even get to the “early access/compiling shader” text in black below the logo that usually appears)
Details: the game was perfect before hotfix 2 came out. I removed all mods and started a new game, I tried everything but it won’t work. The game starts and freezes or I’m supposed to play for 30 minutes and then it crashes
The exact same thing is happening to me. I spent all day yesterday trying to fix it and get it working after they broke it with the hot fix. Nothing worked. I have given up to be honest. I am not spending another whole day trying to get a game to load when I can go back to playing games that do load up. I only came to check this morning to see if there was a fix for the hot fix that broke the game. I see there wasn’t. I didn’t play the game for a long time, because it didn’t have much to it and came back to it because of the big update. Was just starting to get back into it, when they decided to do the hotfix and break the game and now I can’t play it, even if I wanted too. lol
same! I was waiting to replay for months in anticipation of this update, even got a new gaming laptop bc my old one was low range gaming. Was able to play for a few hours prior to that hotfix then also spent all day yesterday trying to troubleshoot it since it stopped working right after and was hoping there would be a hot fix or at least acknowledgement of it today and nothing it’s really frustrating!
I would like to play the game, like you… I bought a gaming rig to make sure I could play these new games, with 4 TB, so I wouldn’t have to worry playing a game like inzoi and paralives, but I won’t spend all my time trying to fix a game, just to play it. Paralives comes out soon, looks really promising as far as game play goes.
so this issue kind of seems to be affecting some of us with certain specs bc someone else in the inzoi-chat over on discord says they’re having the same issue was really hoping for an overnight hot fix bc I had a whole storyline planned out for the new save I was going to make when I finally got back into the game and now THIS
fr i hope this is fixed soon; I can’t get into the game at all bc it crashes at the logo but i dont think it’s bc of smart zoi since the game still doesn’t launch after a fresh reinstall
I definitely feel you on this one! I opened sims 2 today instead, since I can’t play the room-mates I started in inzoi. Although I would have preferred to be playing inzoi to see the improvements. I’m beginning to think this is some sort of sign and the game doesn’t want me to play it. lol
same here lol I tried replaying the ts2 collection along w ts3 today and just gave up bc I got used to the inzoi controls again and didn’t feel like playing around w the settings today for sims. was considering just going back to ts4 but i don’t even wanna do that. i just want a hot fix to reverse this; two days of this is wild
ASAP! like we can’t even enjoy the update, let alone the game smh. I am so frustrated by this bc I was waiting months for most of these update features and now I can’t even play?!
I’m having the same problem. I was going to give inZoi another chance, and I could play and explore for about half a day. But the next morning, I couldn’t launch the game anymore. I spent hours trying every piece of advice I could find—I even went as far as updating my BIOS—and nothing worked. I’m really disappointed, mostly because next Monday I’ll be back at university and won’t have time to play.
I truly hope they fix it before Monday so you can enjoy it bc this is shocking how many of us are affected by this from this forum and the other servers alone yet it hasn’t been addressed here or anywhere else yet.
I wish… I’ve posted a report of this issue to the support page and been constantly checking my email to see if there’s any word back but none yet. I feel like they usually respond back by now so this is definitely concerning to go days with no way to play or know if it’s being worked on
Could all of you (except for the creator of this thread) copy the report form from the original beginning of the post, fill in your system specs + every required info and post it here? That’d be great to determine which similarities you all share
Can you please let us know which updates (windows, GPU driver, etc.) you have installed lately?
13th Gen Intel(R) Core™ i5-13420H (2.10 GHz) /Nvidia RTX5050 LAPTOP G 8GB CPU 16GB RAM
OS: Windows 11
Issue Date:29/03/2026
Error Message: None
Details: I’ve tried everything to fix this issue but still the game keeps crashing, I am unable to play it anymore. I deleted all mod files and tried previous version of the game, nothing to seems to work. Could you please help me?
it’s really frustrating!
like we can’t even enjoy the update, let alone the game smh. I am so frustrated by this bc I was waiting months for most of these update features and now I can’t even play?!
