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Game Version: 20260429.12169.W
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Platform: Steam Mac
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Mods: Active
CurseForge mods (unused: Joana Ponytail)
Canvas mods
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Steps to Reproduce: 1.Start game and load save.
2.Enter Build Mode.
3.Try to place or edit furniture/walls.
4.After a few seconds, Build Mode stops responding to clicks.
- Details:
Issue Start Date: 29 April year 2026 Error Message: None appears
Description of the problem: Every time I try to add or edit furniture and walls in Build Mode, it stops working after a few seconds. After that, I can no longer click on any furniture or walls at all.
I have already tried disabling mods, restarting the game, and even testing a new save, but the same issue keeps happening every time.
Could you please help me with this? It seems like it might be a bug in the game.
Hi @sagalang11,
We’re sincerely sorry for the inconvenience. To help us investigate further, could you please send us your save file?
Please refer to the post below on how to send your and please make sure that you send in the whole folder containing the save file, not the individual save file itself. You can simply compress the folder that contains your save file and send it to us.
How to Send User Files to The inZOI Team (Updated)
Thank you.
Is there a way for me to send the save files to you in private, as in not in public accessible to all members?
We’ve created a Zendesk ticket so you can send your save file to our team privately. You should have received an email from us, but if you haven’t, please try Option 3.
Option 3: Submit via our Support Center
If you are replying to a thread where the same issue has already been reported and prefer a more private option, please create a ticket through our Support Center.
- To help us follow up, please include the link or title of the related forum thread, or provide a short summary of the issue in your ticket.
This is the method for sharing files securely and privately.
I’ve replied to your email and sent the save files through the Zendesk ticket. Have you received them?