game crash after downloading

Technical Help
1

  • Game Version: newest update

  • Platform: (Steam windows / Steam Mac / Mac) steam windows

  • Mods: (Choose one: never used / removed / active) never used
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): good enough to play the game lol

  • Steps to Reproduce:

  • Please provide the entire save file(s) from the date when the issue occurred.
    :round_pushpin: Instruction: How to Send User Files to The inZOI Team (Updated) i cannot because ive resorted to downloading an older version of the game.

  • Details:
    :round_pushpin: Please share the date, error message, or screenshots/videos for issue verification.

the game crashes everytime i load the latest update of the game, leaving me to download an older version of the game. i had just bought the game

2

Hey there, welcome to the inZOI forum!

First off, please let us know your hardware specs. This is required because it helps the devs to detect the bugs.

Secondly, here’s an official guide by the team to help with crashes: Resolving Crash Issues After the Latest Update → please perform the steps in the order mentioned, then let us know in this thread if the problem still persists :smiley:

Just to let you know, I’ve moved your post to the Technical Help category, because it’s not a bug, since it doesn’t affect numerous players as of today. Thank you for understanding :folded_hands: