Constant Freezing

Technical Help
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1

  • Game Version: v.0.9.1

  • Platform: Steam Windows

  • Mods: Removed

  • Hardware Specifications & Operating System: Windows 11, AMD Ryzen 7 7800X3D 8-Core, ASUS Dual GeForce RTX 4070 TI.

  • Issue Date: June 19th - Present

  • Error Message: Not Applicable

  • While playing in Build Mode or Live Mode my game will freeze within 30 minutes of gameplay. It will not unfreeze but it will not crash either. I have to manually close the game via steam and restart it if I want to play longer. There is no pattern to the freezes and I have attempted various fixes such as the following;
    • Verifying game files via steam
    • Turning on and off autosave
    • Turning off Smart-Zoi
    • Removing mods/canvas creations
    • Removing old shaders and restarting
    • Allocating 60,000MB to virtual files
  • It has nothing to do with my GPU usage, I notice I am often around 40-60% of GPU usage whenever I freeze. There are no problems with other games and I have not had this problem before the update. At this point I am unable to play the game because it is guaranteed to freeze within 30 minutes of playing.
  • This issue does not happen during CAZ, I can stay in that menu for hours with no issues.
2

the same here :frowning:

3

Here is the solution I was able to find for my problem.

  1. Turn down all game settings to lowest possible (temporarily).
  2. Turn autosave to 30 minutes or off (Temporarily)
  3. Turn off Smart Zoi (I kept this off permanently)
  4. Clear Cache in settings
  5. Create a new world

Once you’re in your new world, you can adjust the graphics/simulation settings and autosave feature. I believe there might have been a problem with Smart Zoi, auto saving, and loading in too many zois. I noticed as I changed my autosave settings the time between freezing would change. I also noticed that turning off Smart Zoi in the same world was not enough to fix it (maybe it was holding onto their thoughts lol). I haven’t gone back on an old save as I try not to become too attached during early access. That being said I hope this helps solve your issue and I hope you can play with your old families again!

4

I have this issue since the hotfix patch of the new careers. I don’t know what to do as it keeps freezing and then if I wait to long I get an apology and it says the game must be closed. It really became unplayable since the Hotfix after the careers update. I need help…

5

Did you try the solution which worked for @JumpyExit? If you did and it still doesn’t work, please open a separate thread in the Technical Help category :smiley: Please don’t forget to let us know your system and specs in there, so we can try to find proper help.

6

Thank you for coming back to let us know your solution. I’ll be sure to give this a go, ive noticed the freezing started after the June update for me. Much Appreciated!

7

No it did not fix at all. My game became unplayable since the Hotfix of the new careers… My game freezed, just while I was waiting at the Menu (when I want to save the game, not the main menu with the cat). During that freeze, my Zoi was at school. I saved at school and it freezed without any response. The only thing I got was the appology message and that it has to close the game…

8

I’m very sorry to hear you’re still struggling with this, i have also been having all the issues that you’ve described but thankfully we may be seeing a few fixes and the team are prioritising stability and bug issues. Hang in there friend :slight_smile: