SmartZOI crashes to desktop after 5 mins

Technical Help
1

  • Game Version:

  • Platform: Steam, Windows 11

  • Mods: Use clothing mods from curseforge

  • Hardware Specifications & Operating System
    Processor 12th Gen Intel(R) Core™ i5-12600KF (3.70 GHz)
    Installed RAM 64.0 GB (63.8 GB usable)
    Graphics card NVIDIA GeForce RTX 4060 Ti (8 GB)
    Storage 667 GB of 2.33 TB used
    System type 64-bit operating system, x64-based processor

  • Please provide the entire save file(s) from the date when the issue occurred.
    :round_pushpin: Instruction: How to Send User Files to The inZOI Team (Updated)

  • Details:
    Game runs completely fine with no problems. As soon as I turn on Smartzoi the game will crash to desktop a few minutes later.

  • I can’t really provide a game save as they are all fine as long as I don’t turn on smartzoi

2

Hey there, thank you for reporting this bug =)

I think it’s safe to say that SmartZOI is still a work in progress and has happened to produce various crashes and freezes on numerous different setups ever since launch. The devs clearly are aware of this and roll out fixes including crash patches frequently. For now, until one of the future patches solves the issue for your setup, I’d advise you to stop using SmartZOI. You can always check back after updates to see if the issue has been fixed for you :slightly_smiling_face:

I’ve moved your topic to the Technical Help category, because these SmartZOI crashes vary depending on each setup spec combination. Thank you for understanding :folded_hands: