Game Version:v0.10.0 / Build 20260902.14983.W
Platform: Steam/Windows
Mods: Never used
Hardware Specifications & Operating System: Laptop Lenovo LOQ 15IAXP / GPU: NVIDIA GeForce RTX 3050 Laptop GPU 6GB
Issue Date: 03/09/2026
Error Message: No error message. The game simply closes to desktop.
- Details: Since the v0.10.0 update on September 3, 2026, my game consistently crashes to desktop when entering Live Mode.
The game launches normally. I can create a Zoi without any problems, choose a house and proceed normally. However, when I click Play and the loading screen finishes, the game closes to desktop exactly when Live Mode should start.
This happens with both:
My existing save file.
A completely new game/save.
So the problem is not limited to one particular save.
Troubleshooting already performed:
Verified the game files through Steam.
Updated my NVIDIA graphics driver.
Set inZOI to use the NVIDIA RTX 3050 in Windows Graphics Settings using High Performance.
Disabled Smart Zoi.
Cleared the DirectX Shader Cache.
Tested DirectX 11, but the game reported that the project is not configured to run with DX11, so I removed the launch option.
I do not use mods.
The crash happens consistently at the same point: after loading, immediately before entering Live Mode.
This problem started after the v0.10.0 update. Before the update, I was able to play normally.
Thank you for looking into this!
