Game Version: v0.10.0 (September 3 Update)
Platform: Steam (Windows)
Mods / Smart Zoi: Completely disabled / Removed
Hardware Specifications & System:
OS: Windows 11 Home Single Language 64-bit
CPU: AMD Ryzen 7 7840HS w/ Radeon 780M Graphics
GPU: NVIDIA GeForce RTX 4050 Laptop GPU / AMD Radeon Graphics (Integrated)
RAM: 16384MB RAM
Issue Description:
Following today’s September update (v0.10.0), the game launches and opens to the main menu just fine, but I completely fail to enter the actual gameplay phase. This happens on both existing saves and completely new games.
Steps to Reproduce:
Launch the game through Steam (Launcher and main menu work perfectly).
Existing Saves: Try to load any save (tested pre-April and newer post-April saves). It reaches the white loading screen, and then the game just completely closes to the desktop.
New Game: Create a brand new character and world. Character creation works fine, but the exact moment I select a house on the world map to start playing, the game closes to the desktop instead of entering gameplay.
Troubleshooting Steps Already Tried:
Disabled all custom mods and assets.
Disabled Smart Zoi completely.
Verified game files via Steam.
Restarted the PC.
Additional Notes:
My PC fully meets the system requirements, and I was playing the game normally right before this update. This is a complete blocker preventing me from playing at all. Any help or workaround would be greatly appreciated!
Game Version: v0.10.0 (September 3 Update)
Platform: Steam (Windows)
Mods / Smart Zoi: Completely disabled / Removed
Hardware Specifications & System:
-
OS: Windows 11 Home Single Language 64-bit
-
CPU: AMD Ryzen 7 7840HS w/ Radeon 780M Graphics
-
GPU: NVIDIA GeForce RTX 4050 Laptop GPU / AMD Radeon Graphics (Integrated)
-
RAM: 16384MB RAM
Issue Description:
Following today’s September update (v0.10.0), the game launches and opens to the main menu just fine, but I completely fail to enter the actual gameplay phase. This happens on both existing saves and completely new games.
Steps to Reproduce:
-
Launch the game through Steam (Launcher and main menu work perfectly).
-
Existing Saves: Try to load any save (tested pre-April and newer post-April saves). It reaches the white loading screen, and then the game just completely closes to the desktop.
-
New Game: Create a brand new character and world. Character creation works fine, but the exact moment I select a house on the world map to start playing, the game closes to the desktop instead of entering gameplay.
Troubleshooting Steps Already Tried:
-
Disabled all custom mods and assets.
-
Disabled Smart Zoi completely.
-
Verified game files via Steam.
-
Restarted the PC.
Additional Notes:
My PC fully meets the system requirements, and I was playing the game normally right before this update. This is a complete blocker preventing me from playing at all. Any help or workaround would be greatly appreciated!
Hi @begumasel ,
I’ll merge your post into the existing thread to make it easier to keep track of updates and maintain everything in one place.Thanks 
.
Game Version:v0.10.0 / Build 20260902.14983.W
Platform: Steam/Windows
Mods: Never used
Hardware Specifications & Operating System: Laptop Lenovo LOQ 15IAXP / GPU: NVIDIA GeForce RTX 3050 Laptop GPU 6GB
Issue Date: 03/09/2026
Error Message: No error message. The game simply closes to desktop.
- Details: Since the v0.10.0 update on September 3, 2026, my game consistently crashes to desktop when entering Live Mode.
The game launches normally. I can create a Zoi without any problems, choose a house and proceed normally. However, when I click Play and the loading screen finishes, the game closes to desktop exactly when Live Mode should start.
This happens with both:
My existing save file.
A completely new game/save.
So the problem is not limited to one particular save.
Troubleshooting already performed:
Verified the game files through Steam.
Updated my NVIDIA graphics driver.
Set inZOI to use the NVIDIA RTX 3050 in Windows Graphics Settings using High Performance.
Disabled Smart Zoi.
Cleared the DirectX Shader Cache.
Tested DirectX 11, but the game reported that the project is not configured to run with DX11, so I removed the launch option.
I do not use mods.
The crash happens consistently at the same point: after loading, immediately before entering Live Mode.
This problem started after the v0.10.0 update. Before the update, I was able to play normally.
Thank you for looking into this!
Hello @taniarmas28, I’ve merged your post into this thread since it relates to the same issue. Thanks!
My PC configuration:
Processor: AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz)
RAM: 32.0 GB
System type: 64-bit operating system, x64 processor
Hello Inzoi team 
my game crashes after 10-15 minutes of gameplay after going into build mode 2-3 times to change the red colors that keep coming back on a few objects
Hello @booo, I’ve merged your post into this thread since it relates to the same issue. Thanks!
Hello eveyone (@here),
We are currently checking on the crash issue. We apologize for the inconvenience.
If the issue still persists, could you provide us the Crash Dump Files? Instructions can be found here: How to Send User Files to The inZOI Team (Updated)
Thank you.
My game works to i go and load a save file then it crashes,
this is after the new update v0.10.0, now i can’t get in to any
save files not even new ones, i haven’t got any mods in game.
My game is also crashing with saved games and during gameplay. I had mods installed and initially thought they might be the cause, so I disabled them to check whether that was the issue. However, from what I can tell, that does not seem to be the case. Is there any estimate for a hotfix? At the moment, I cannot play for more than five minutes without the game crashing. I feel forced to stop playing. I had never experienced any gameplay issues since purchasing the game. The problem occurs both when I try to load an existing saved game and when I start a new game. The game is simply not playable in its current state.
My version is V.0.10.1 (September 5 Update)