Downloaded stuff on canvas

Technical Help
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  • Game Version:

  • Platform: (Steam windows / Steam Mac / Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Issue Date:

  • Error Message:

  • Details:

Hello, I’ve noticed something. So when I’ve downloaded say for instance a plant off canvas and when I go in build mode to place the said item it crashes my game, are all deco and furniture on canvas classed as mods? Is it possible that some can crash the game? I’ve a favourite creator on canvas named Helenaemery but I’ve noticed most their stuff crashes my game, every time a downloaded object for my Inzoi home crashes my game I’ve now started to delete them because I don’t know what else to do regarding this. :face_with_diagonal_mouth:

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Hi @sarahlasshes, Could you share the link to the creation you’re referring to? We’ll take a look at it for you.

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There’s too many to even list but what I can tell you is that the create named HelenaEmery on canvas, most their stuff crashes my game

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Should the OP not reach out to the mod creator first and ask them to fix their mods?

inZOI is providing the Mod Kit, but the developers are not responsable for mods made with the kit. If the mod creator made a mistake or didn’t update/fix their mod, it should be their responsibilty imo. Developers are busy fixing/developing the core game and shouldn’t get loaded this on their shoulders in addition :psycat_sad: (Just my thoughts)

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I did reach out to the creator but had no reply. I’ve no clue what downloaded objects would not be ‘broken’ is there a way to know? I see the uploaded date but it don’t say when it was last updated?

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Hi @sarahlasshes, based on the information shared by you, we tried multiple times on our side but weren’t able to reproduce the same issue. Since it isn’t occurring on our end, I’ll go ahead and close this post for now.

That said, if you’re still experiencing the same issue or run into any other problems, please don’t hesitate to let us know again.

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