Thank you for your support. 
As I said, I have two tickets, and I raised one of them again today. I think they’ll see it after all.
If I open a new one, I’ll have to explain everything all over again and send countless screenshots and videos.
I definitely don’t want to go through this again. 
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Good luck to you
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Hi @leeloorussia,
We are sorry for the inconvenience.
We have delivered the reward today so please check inside the game.
We will also send you detailed reply with a ticket soon! Thanks.
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Thank you so much! I’m very happy! AR_Luna you are the best of the best! 
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