Polls/surveys for all of us

Instead of asking us on discord, where it’s hard to collect our opinions in hundreds of posts, why not use polls/surveys to gather our feedback quick and easy?
That would also be much cheaper than collecting data by hand.

It could be right at the lobby (instead of the barely dressed girls), so everyone could see it and participate, with a link to more (and all of) the information needed.
Of course with an option to turn it off (if you hate it - or you’re more interested in the girls :wink:

Not everyone is on discord, and even if, for the last ‘brainstorm with Kjun’, we only had roughly one day time (ironically its topic was ‘At your own pace’ and it was about the length of the days…) to share our concerns until Kjun let us know ‘. . . we will proceed as planned’.

There have been surveys and polls in the past, sadly not for all of us.

Kjun also mentioned more than once how surprised they’d been about the results of the surveys and that the answers hadn’t been what they’d expected, so why not asking (all of us) us more often?
And with easier/quicker methods?

The answers of the poll/survey would go directly into a data sheet and a program would sort them quickly and show the most relevant answers right on top.
And they even already did it this way, just for a few selected players and not all of us.

Also: Not everyone is confident enough to share their opinion openly on discord.
There, only the loudest voices will be heard.
(You can check this by yourself if you sort the users list of this forum by ‘Replies posted’.
You’ll have to scroll for a long, long time through registered users that haven’t even posted once.
Or even dared to give a :heart: to share their opinion more quiet, but still too openly.

At discord, the mods have to go through hundreds of posts and collect the data by hand.
In the 21st century :psycat_sad:
And even though they ask us to only leave one short comment with one topic so it’s easier for them, no one really does this and it gets messy soon. And on top of that, they also have to delete posts that don’t follow the rules. Such an unnecessary effort ö.Ö’

23 Likes

I 100% agree. They should start survey directly via the game (like a pop-up) and continue conversations like they have had in the past on Discord if needed.

8 Likes

I agree 100%.

5 Likes

And then just post an annoucment on discord since it’s the most reliable communication source

4 Likes

I support this. For example, I’m not on the Discord server, nor am I interested in being there. However, I’d like to give my opinion and vote on things, so what you’re proposing would be good

7 Likes

I am in favour of this, too. I would be much more likely to engage in a poll that was featured in the lobby than any of the Canvas content (which I generally ignore unless I actually choose to go on Canvas).

I also believe it would be a better way to gauge player opinion than Discord, as OP suggests, which is important if the devs really are open to listening and responding to feedback.

4 Likes

Hi devs,

First of all, i want to say how much i admire your hard work and how open you guys communicate with us!

But it seems that everything is kinda disorganized when it comes to making choices for the game with the audience.

And that’s why i am here to ask if you guys are planning to do polls & surveys? Much more organized, easier & better for the ones who might not feel comfortable to openly communicate in communities. It will also be much less hard work for Kjun and the Devs..

What do you think?

7 Likes

I think this should go in the Whislist section instead of Tips and Guides, but it’s a great idea! I think a survey sent to everyone who is in the mailing list would help a lot to get a more real grasp of what people want for the game.

2 Likes

It already is in the wishlist:

1 Like

Surveys will most certainly help.
I feel that Discord is not the appropriate forum to seek organized feedback. I had requested (unfortunately on discord) that the questions be organized and phrased for a yes/no feedback, or vote count similar to a survey.

I also had suggested the following categories for the questions.

  1. UI + Quality-of-Life changes, game installation, Saves, performance, graphics, interface, hardware
  2. Core game-play, interactions, stories, Needs-Traits and so on, game immersion, in-game time, maps, schedule, travel
  3. Families, households, relationships, Ageing, Life-death
  4. Build mode, CAZ, Outfits, any “item” or “object” or “city location” additions/changes/customization, Canvas
  • Every 4 to 6 weeks, 2 or 3 questions can be taken from each category, not exceeding a total of 10 survey questions.
  • The questions can be based on player suggestions/feedback from Discord that the Inzoi team thinks match their vision, the direction the game is to take, and those that can be implemented within reasonable time frame.
  • After the survey, Inzoi team can prioritize the results based on importance, impact, implementation or whatever is necessary.
  • Then this survey feedback can be acted upon/implemented before the next survey.

Hope we do have surveys!

6 Likes

After they asked for our opinion about the default day length on discord and did what they wanted anyway (I addressed this is the first post), even though the majority was against it, I fear this chaos is intended, and that no one is actually making a list and submits it.

They just say: ‘Ah, I’m glad we agree on this!’ keep on doing what they wanted to anyway and no one is ever going to look over that whole chat log to find out what the majority wanted.

It seems it’s just to keep us busy and engaged - and to give us the feeling they listen and we will be heard - after all those years we Simmers yelled our wishes into a deaf and dead valley -.-

3 Likes

So the default length will be reduced to 48 minutes? I didn’t realize it was a final decision.
Regarding the polls, etc., I was very surprised by Kjun’s message saying he’d considered personally responding to every message.
But won’t there be someone on staff, like a secretary, keeping track of the proposals made?
It would be really disappointing if player participation in development was just an illusion. I mean, they’re certainly not obligated to read and listen to our proposals, but then don’t say you will. :slight_smile:

2 Likes

I dont think this is fair, Lenny.

They have already improved and implemented quite a lot of stuff we have asked for… and comparing them to EA? Certainly can’t agree with you in this one. At all.

Assuming they have ill intent and ignore the community on purpose? I don’t know, tbh.

I am absolutely for criticizing (albeit constructively) when criticism is due, but I tend to refrain from making accusations without all the knowledge… and proof to back it up, it can get rather toxic pretty fast.

4 Likes

This was his answer one day after he asked us what we think, after that we never heard anything from official side again.

2 Likes

I totally agree that if they’re serious about finding out what players want — and from what I’ve seen so far, I think they are — then they really should give us surveys/polls that we can access through a link in the game, perhaps with additional notifications here in the forums and on Discord so that every player knows about it. I do see the chat on Discord, but I will never give my feedback that way because it’s not a format I enjoy. But I’d very happily give my thoughts in a survey or poll, as I have done many times for Sims games. At the moment, I think the devs are hearing the thoughts of just a vocal minority, which may not be representative of the entire player base.

4 Likes

Agree completely, I don’t like Discord for this either as I find it disorganised and difficult to follow or see what is happening.

6 Likes

I get your point and agree, they are responding to a lot of things that the player base has requested and provided feedback on.

However, as Lenny shows in the post below yours, they could handle their communication rather better as it seems the decision was made on the default day length without sufficient time to monitor/register player opinion, and sufficient information about the proposed change had not been given until AFTER the change was confirmed.

This is perhaps a larger change with a greater impact on gameplay than many might realise (I am hoping I am wrong about this) and the way they apparently went about it on Discord it does seem like they had made up their mind already no matter what players said.

4 Likes

I understand being disappointed at the developing team choosing an option that seemingly disagree with what is perceived to be the majority, but that is no base to state opinions such as the ones above as facts, much less when they are of accusatory nature.

Saying the devs are using brainstorming to “keep us entertained” on purpose and deceitfully, and that they are going to do whatever they want anyway just because the changed a single feature that you didn’t like is just disrespectful at best. That can be your opinion, right or wrong, but to state it as a fact is disingenous.

As for the default 48 hours day issue, which seems to be the root of the problem: 1. it came as a solution for the constant feedback that was being received about days being too long and people being bored and having nothing do to in their day and 2. only 26 people voted to keep 96 hours as default. Even if they were more people than the ones who preferred 48 hours as default (6 voted for 48 hours, some more were neutral) but out of a thousand average player it’s a rather small number of people which makes me wonder if maybe they had other sources or went with the previous feedback provided somewhere else. Not every player is on discord, and we don’t know if they are getting their information from somewhere else, such as player data, since the game is online even if singleplayer.

That being said, public polls are definitely the way to go! A lot of players I’m sure tend to not brother to write, or are less engaged, but they definitely would show their opinion if it was a click away from them. I myself usually participate very little in brainstorming sessions, except for this last one which was rather exciting, so I usually show my opinion by voting or downvoting other player’s comments.

As I wrote on Discord – miscommunication isn’t the players’ fault, right? Early access needs to be polished down to the last screw, because the game stands to lose more from this than the players do, because players can retaliate by “voting with their wallet.”

Also, majority context is often misread: it’s not when people silently stick with the old that matters (they’ve already bought the game and are fine with it, they’re not camping Discord). It’s when the audience actively asks to vote for something new that’s not listed in the USP. So by default, those who didn’t vote for 48 min automatically become “yes” by the 96 min and the 48-min sample remains a minority, even if 0.1% of the 1.5M buyers voted. That’s the point.

For me, only @LennyOgg proposal carries real weight — an in-game poll, running over an extended period, with automatic notifications sent to all early access participants via email or Krafton ID. It’s brilliant.

I truly apologize – you’ve supported me many times, and I appreciate that. But I saw how many backed LennyOgg’s idea on Discord: there were two or three full lines of different emoji upvotes.

3 Likes

It’s fine to have different opinions, no need to apologize for that. I do agree and have said before that the majority in discord voted for default 96 hour day, but all I am saying is that we cannot rule out that the ones that voted are still a very small number compared to the number of players and that we cannot state our personal opinions and sentiments as truth, particularly when they are accusatory in nature. Wherther communication from the devs is better or worse, it is disingenous to just say that they are keeping us entertained and not actually listening to the feedback, as if it was a fact, plus it’s disrespectful and it’s not helpful.

Agree that a public poll would be the most efficient way gather feedback, particularly in-game, so I am not against Lenny’s proposal, just against her assertions about the whole brainstorming process that I found disrespectful. I wrote first in this post to agree with OP on that one.