Outfit preset with custom texture uploaded to canvas before update 5.0 are downloading without any textures

    • Game Version: 20251224.9501.W

    • Platform: Steam windows

    • Mods: removed

    • Hardware Specifications & Operating System OS Microsoft Windows 11 Home, CPU Intel(R) core™ i9-14900HX, 2200 MHz, 24 core(s), 32 Logic Processor(s), RAM 32.0 GB, storage 1000TB

    • Steps to Reproduce:

Outfits preset created with a custom texture and uploaded to canvas before the December update download without any custom texture if you put them back in your game.

The following outfits I created during the October 4.0 update and they had a custom texture created with the game IA. But when I downloaded in my game the custom texture disappeared is not showing. I’m attaching screenshots of the outfits how is supposed to look in according to canvas and how it looks when I put them back in my game.

8 Likes

Noticed this happening to me as well. I downloaded several outfit presets after the Dec update and none of the custom textures were included.

4 Likes
  • Game Version: latest

  • Platform: (Steam windows /)

  • Mods: (Choose one: never used
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Steps to Reproduce:

i applied some cute outfits with designs on from other people to my zoi, then i resetted my windows and i had to reinstall inzoi again, the custom designs are gone from the outfits and when i re-apply the outfits, the custom designs still not show, even after redownloading :frowning: none of these outfits with custom designs work anymore

3 Likes

Recently textures revert back to color when editing other parts of the outfit, I have to click on the texture part then it reappears, (basically taking 3-4 times as long to create an outfit with textures) then when I save the outfit one of the textures will revert to color again, then I click on that part of the outfit and select texture again, then it successfully saves, this was never an issue before the December update.

1 Like

Looks to me that you have to reapply the texture and go through everything I mentioned, also Idk if scaling is still set so you might have to realign the textures.

i havent edit anything though, it was a save created during the halloween update and i left the clothes how they were :confused: i guess maybe what happened is that the designs are saved locally? so they are gone when the files are deleted, but it still makes no sense when i redownload the outfit and it still doesn’t work

2 Likes

(post deleted by author)

I only speak American English… I have no problem reapplying textures, but that might be because I only use my own textures, Idk about the players that download them to use them.

the textures should be downloaded automatically right? i mean, otherwise theres no point to even download it the outfit

in my local folder are a bunch of textures

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(post deleted by author)

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Before I write about your technical issue, I want to add that I have problems with textures on downloaded items that I created. There’s a Known Issue about textures behaving strangely (often reverting to a colour after you customize part of an outfit with a texture), but that isn’t the same issue.

There is a bug with textures on outfits uploaded prior to the December 23, 2025 update. Uploads that are much later are affected in a much worse way. I’ll share information of my own below.

When you had to reset Windows, did you keep a copy of your local inZOI files? They would’ve been in your Documents folder on Windows (or OneDrive, if you used it).

If you use OneDrive, then you’re lucky and can get all your inZOI content back. If there is no backup of your original inZOI content (the downloads, textures, zois you created, saved games, etc), then there are a few things to check so we can narrow down what’s happening.

Please try to do these two things:

  • try to download an outfit with a custom texture that you never downloaded before, and make sure that says the outfit was uploaded 3 to 4 weeks old (then we’ll know they were uploaded between the October and December updates
  • try to download an outfit with a custom texture that is less than 2 weeks old

These are the issues I’m experiencing and I suspect you will see the same:

If you download an outfit with a custom texture that was uploaded 2 to 4 weeks ago will not display the texture that is supposed to be there. If the outfit is 3 to 4 weeks old, the texture should be in your “My Textures” collection. When you click on the texture that should be on the outfit, it should appear and look the same as in the pictures on Canvas (the pattern is the same size and in the same place).

If the outfit is even older, the texture will not appear on the custom outfit, and when you locate it in your folder, the pattern settings may not be there (it could be default 0 gloss, pattern size 50, and 0 for both horizontal and vertical positions).

3 Likes

When you redownload them, it should add the texture into your texture collection (since there were no private textures then).

Hopefully, when you click on the new copy you downloaded, you can reapply the texture by clicking on the outfit to customize its texture. The texture sometimes appears instantly, or you need to go into the collection of textures and click the one that’s supposed to be on the outfit.

Since it was after the Halloween update, you shouldn’t need to change anything about the texture (like pattern size and placement). Those settings remained on all the downloads I’ve tested that were after the Halloween update.

I hope that helps.

2 Likes

thanks ill try this out later, i think i still have my backup folder with those files

ive checked the user of one outfit and it got created at 22.06.2025
inZOI Canvas this one to be exactly

1 Like

If you have a backup, you’re in luck!! :smiling_face_with_sunglasses: :tada: But you should take some steps to ensure that nothing acts up because of new content you’ve tested since reinstalling the game.

If you have a backup of your Documents/inZOI/Creations folder, you will have a copy of all your textures, outfits, zois, buildings, etc.

Before adding that folder to your new Documents/inZOI files, make a copy of the Creations folder from your new installation. Move it somewhere safe outside of your inZOI files. You might not need it, but it’s always good to keep it at least during testing. Delete that entire Creations folder from your new installation of inZOI.

Next, make a copy of your your backup Creations folder from your original installation, and paste it into your Documents/inZOI folder. Now you should have all the creations you used to have.

The newer outfits will probably still need you to click on the texture customizing icon to get the texture to reappear, but the outfit should look as expected once you click to customize the texture, or click on the texture in your texture collection to have it applied to the outfit. The settings for position and size of the pattern, etc. should be intact unless it’s a much older creation.

Wishing you the best in recovering your content!! :crossed_fingers:

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hello yea it worked!! ive put back the old files and now the outfits have their custom texture again, thank you :folded_hands:

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Oh, that’s the best news! I’m happy to read it. :blush:

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bruh i think it doesnt work anymore lol, i havent play since then, now i went ingame again and the textures are gone AGAIN and using my old creation files didn’t do a difference anymoreee :sob::sob:

4 Likes

the outfits are completely broken now, replacing the files with old ones doesnt work anymore, the textures are all gone forever now pls fix :smiling_face_with_tear::smiling_face_with_tear::smiling_face_with_tear:

4 Likes

:open_mouth:

OMG! I wonder what could’ve caused this to happen after you’d been able to get your old content files back in place.

Have you looked in your “MyTextures” folder in your inZOI/Creations folder? I mean in the new installation rather than your backup files. Are the textures in the folder?

If thye are, then your older outfits just aren’t showing the textures because of the game change that made older custom-texture outfits appear without the texture, and they display the default colour. To restore the texture on those, you need to load the outfit, click on each item and then click the texture icon on the item. If the texture exists in your MyTextures folder, it should be reapplied as soon as you click that icon. You may need to do it for different parts of outfit if more than one sub colour or texture is possible.

Once you fix the old outfit, you need to save the preset again. It will not erase any original author details on the new version you save. Once you have made a new copy with the outfit fixed, delete the old one from your outfit presets list because you don’t want to fix it again every time you want to use it.

However…

If the textures disappeared from your MyTextures folder, something serious happened! To confirm, try once more adding them in from your backup. Then launch the game, fix one outfit and save it as a new preset, then quit the game. Load it again and check if the new outfit preset is there and displays correctly. If so, then you need to fix and save new presets for the outfits in question.

If not, add that to your original post as well as in the thread.

It would help the devs to fix whatever is happening if it’s clear whether textures have potentially been deleted during updates (perhaps some mismatch with OneDrive and your local files), or if saving new presets of the outfit once you restore the textures on it does not work either.

Thanks for testing it again. I hope it won’t be too much hassle or lead to more disappointment. :heart:

3 Likes

yea im pretty sure the textures are still in the folder, at least i saw a bunch of folders inside, if thats the only way its so annoying cuz i have stuff like adidas outfit where its difficult to put all textures back in place​:smiling_face_with_tear:

will they ever gonna fix this or is basically now every outfit broken? most of textured outfits are from months ago :melting_face:

edit: actually im not sure, as soon as i saw the textures being gone again, ive put my backup folder back so i have no idea if they initially got deleted or not :sob: i just know when ive put back my backup folder, the textures were still missing (opposed to the last time i did that)

currently the textures are all there, but i have to apply them manually which is annoying cuz they are at a different size and angle too :melting_face: im bad at stuff like that aa i hope they fix it

2 Likes