All community doors in city cannot be accessed or clicked, despite unlocked

Bug Reports
1

  • Game Version: 20260108.9692.W

    20260109-125722.zip (18.3 MB)

  • Platform: (Steam windows / Steam Mac / Mac) > Steam windows

  • Mods: (Choose one: never used / removed / active) > Removed
    :round_pushpin:If you have used mods before, please list them:
    Lolita_Dress_001_04F5346F
    Lolita_shoes_868B4C13
    Lolita_Dress_004_9BB7AC09

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):
    NVIDIA system information report created on: 01/15/2026 18:17:48
    NVIDIA App version: 11.0.6.379
    Operating system: Microsoft Windows 10 Home, Version 10.0.19045
    DirectX runtime version: DirectX 12
    Driver: Game Ready Driver - 591.74 - Mon Jan 5, 2026
    CPU: Intel(R) Core™ i9-10980XE CPU @ 3.00GHz
    RAM: 128.0 GB
    Storage (2): HDD - 3.6 TB,HDD - 3.6 TB

    Graphics card
    GPU: NVIDIA GeForce RTX 3090
    Direct3D feature level: 12_1
    CUDA cores: 10496
    Graphics clock: 1860 MHz
    Resizable BAR: No
    Memory data rate: 19.50 Gbps
    Memory interface: 384-bit
    Memory bandwidth: 936.096 GB/s
    Total available graphics memory: 89949 MB
    System video memory: N/A
    Shared system memory: 65373 MB
    Dedicated video memory: 24576 MB GDDR6X
    Video BIOS version: 94.02.42.00.a9
    Device ID: 10DE 2204 87AF1043
    Part number: G132 0010
    IRQ: Not used
    Bus: PCI Express x16 Gen3

    Display (1): Ancor Communications Inc ROG PG348Q
    Resolution: 3440 x 1440 (native)
    Refresh rate: 60 Hz
    Desktop color depth: Highest (32-bit)
    Display technology: G-SYNC
    HDCP: Supported

  • Steps to Reproduce:

  • Please provide the entire save file(s) from the date when the issue occurred.
    :round_pushpin: Instruction: How to Send User Files to The inZOI Team (Updated)

  • Details:
    :round_pushpin: Please share the date, error message, or screenshots/videos for issue verification.
    January 14, 2026.
    Happened in Dowen. Zoi went to Deli restaurant for example, many people stuck at the door walking indefinitely without being able to exit. Clicking the door cannot enter into the building.

5 Likes
2

Yeah, they broke that very recently. Previously, when you went to an indoors location (e.g., the garden shop, or a cafe) you’d see the “floor plan” view without a roof on, and could just click on some point inside to go there and do that. Now the roof is on, can’t see inside, and clicking on the door says you can’t change the permissions.

The only way I found around it is,´use WASD to maneuver my character through the door until I can go back to clicking inside to do things.

Annoying and immersion breaking bug, don’t get me wrong, and I do hope they fix it back, but in the meantime I hope this helps as a workaround…

3 Likes
3

I agree, it’s very uncomfortable. I hadn’t thought about WASD and to enter the place I used Go here from the map, usually at that point it enters.

3 Likes
4

Ah. I never thought of just using “Go Here” again. Thanks for the tip. :sparkling_heart:

And yeah, going WASD wasn’t natural for me either, since I play this kind of games by clicking. It’s just that I’d gone to buy some seeds, I’d been in front of the store for half an (in-game) day, and my parents didn’t raise a quitter. I had to get inside even if it involved a cartoonish TNT barrel, like in the old Coyote vs Roadrunner cartoons :stuck_out_tongue:

3 Likes
5

I tried going to map view at the very beginning and clicked “Go Here” for the Zoi to enter into the building; however, she did not enter into the building, regardless.

3 Likes
6

Same issue here - you have to try and select a spot or person inside the building in order for your Zoi to enter. I’ve even had the same issue with the residential apartment my Zois are living in - any Zoi outside the building can’t view or select anything inside the apartment, because the roof gets in the way. I play almost exclusively in top-down view so it’s a big problem.

2 Likes