Can't Upload Zoi to Canvas

Bug Reports
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1

  • Game Version: 20250822.6919.W

  • Platform: (Windows PC Steam / Mac Steam / Mac App Store) Windows PC Steam

  • Mods: (Choose one: never used / removed / active): removed

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): Windows 10, Intel Core i7-12700k 12th Gen 3.61GHz, 60.0GB ram, NVIDIA GeForce RTX 3070 Ti (8GB) video card, 1.82 TB storage

  • Issue Date: 08/22/2025

  • Error Message (optional): None

  • Details (Providing reproduction steps helps us): When I try to upload a Zoi I created onto Canvas, the game crashes. This was happening before the hotfix issued today and is still happening after I updated the game.

1 Like
2

Same issue I’ve been having for 4 months now. I’ve sent my files to devs & it’s been about two months now with no feedback.

1 Like
3

Same here. Since april i haven’t been able to upload from caz or build mode. it’s like this on all of my devices even my husbands account has the same issue. They have offered/found zero resolutions.

1 Like
4

i upload my zoi on canvas but they not save on my game when i click on it to download they still not there

5

Hi @swillis.dc, @slumbag, @Amaris_siempre, @mzbarbz21,
Could you please try running the latest build, reconnecting to Canvas from the game lobby, and then attempting the upload again?

1 Like
6

Hello unfortunately the game still crashes when I retry canvas upload after update.