Family expelled from the lot and stuck in "All Families"

  • Versione del gioco: 20250820.6849.W

  • UID: 0195df3c7848499ca62b9c262c956819

  • Piattaforma: (Steam Windows / Steam Mac / Mac) Steam Windows

  • Mod: (Scegline uno: mai usato / rimosso / attivo) rimosso

  • Specifiche hardware e sistema operativo (versione del sistema operativo, CPU, GPU, RAM, storage…): Windwes 11, 12th Gen Intel(R) Core™ i7-12700H (2.30 GHz)

  • Dettagli (Fornire le fasi di riproduzione ci aiuta):

I installed the DLC.

I started the game with “Continue Game,” using my last save.

Two of my families were no longer in their homes, but in the family container. The lots are empty, but the family description has the address where they lived, so it doesn’t allow me to move them to the lot. I solved the problem with one of the families by moving them to a new, empty family, and then I was able to put it back in the lot.

The second family has two babies, and I can’t do this.

Is there a way to recover this family?

Sorry for any errors, I use Google Translate.





I went to the Oakridge Drive lot playing as another Zoi, and this is the situation: the house is gone, my Zois are there, but I can’t take control of them.
It’s very unpleasant.

1 Like

I have the exact same issue. Except, in my case, this was a new save started on Cahaya. I swapped to another household. A few in game days passed, and I noticed an entirely new family had been moved into the lot. I assumed all had died. However, that was not the case, as the living family is still present on the lot with the “new” family. Like OP, in “All Families” it lists them at that location, but they are not associated with it at map view. Those Zois (the original, true owners) also cannot be played. (1st screenshot shows overlaying family, second shows the correct family in All Families listed at the same location)

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I hope this can be resolved!

I have the same problem. The family is on the family list, but the lot they were living in is marked as empty lot. In the family list, it pops up as if they’re still living on the site. So I can’t play the family.

2 Likes

Hi all (@here)
To help us better understand the issue, could you please share your save files?

Save file paths:

  • Windows PC: \Documents\inZOI\SaveGames\
  • Mac (Steam): \Documents\inZOI\SaveGames\
  • Mac (App Store): \Library\Containers\com.krafton.inzoi\Data\Documents\inZOI\SaveGames\

If you share the files via a Drive link, please make sure the sharing settings are set to “Anyone with the link can access” so we can review them.
If you’d prefer not to share them publicly, you can also submit the files via the inZOI Support Center.

Thank you! :psycat_blush:

1 Like

Here’s a public, view-only link. Note this is occurring on two lots in this save. One is Senyap property, can’t remember the other! Also potentially related, My Zoi gave birth to a child that does not show in household list, however if you select her on the lot she can be “played”.

Hi all (@here),
Thanks to your reports, we’re currently looking into this issue.
However, we’re still having difficulty reproducing the issue. :psycat_sad:

Could you please share a new save file where the problem occurs?

It would also be very helpful if you could provide the following:

  • A list of any mods you’re using
  • Any user cheats applied
  • Any unusual circumstances before the issue occurred (e.g., a family Zoi passing away, etc.)

This information will greatly help us in identifying the cause of the issue.

fyi. It has also been added to the Known Issues list!

1 Like

I received an email from the team and sent the save files yesterday, but I’ll post them here too:
Last save where the family was fine:

I also tried with a previous save, in the first case to the question “do you want to update the buildings” I said yes. In the second I said no, but the family disappears anyway.

Save created by the August 20 update:

Rescue where the house is gone

These were the mods I installed. I’ve now uninstalled them all, and the folder is out of Inzoi.

The tricks I remember used were:
setNeedsFull
addMoney

Google Drive. Bug Save Files

Game Version: 20250828.7048.W

Platform: Steam windows

Mods: removed

Hardware Specifications & Operating System (Window 11, AMD Ryzen 5 7500F, NVIDIA 4070 Super):

Issue Date: 2025. 08. 30

I attach save files. I don’t add Crash files because I don’t have them.

I downloaded a few mods that ‘Inzoi’ offers in the game ‘Lobby’, but all of them are now removed.
Before the bug, two young people died suddenly in a family.

Any progress on fixing this bug? I’d really love to have my family back. :head_shaking_vertically: