September Known Issues (Updated 9/19)

[AR_TALK]

※ If you’d like to read Known Issues in other languages, please refer to the announcement below.
Automatic Translation for inZOI Forums

Hi Creators,

To provide a better gameplay experience, the inZOI team has continuously identified and addressed various issues throughout the development process.

The list below contains issues that we are currently aware of and actively working to resolve.


If you encounter other bugs or technical problems, please report them in the [Bug Reports] or [Technical Help] categories on the inZOI Forums.

Your reports are incredibly valuable and help us make inZOI better for everyone.

Thank you always for your support. We’re doing our best to provide a stable play experience.

Gameplay

• Zois not in your household may show up at your home unexpectedly. (9/19)

• Fish may intermittently appear floating in the air. (9/19)

• When attempting to store food in the Cold Tank refrigerator, an ‘You cannot use this’ error message may appear and the food cannot be stored. (9/19)

• The interaction option with infants was incorrectly labeled as ‘Shake it’.(9/19)
  → Due to the increasing volume of content, translation quality may be inconsistent in certain languages. The inZOI Team is actively working to improve localization quality. For details, please refer to the related announcement.

• Zois with high Fishing levels may experience an unusually high failure rate when attempting boat fishing. (9/12)

• When loading a save file on a property with 3D objects, decorative items placed on tables may appear flipped upside down. (9/11)

• Certain statues cannot be placed on apartment. (9/11)

• When performing “Fish 5 times in a row,” all attempts after the first one fail. (9/11)

• When a male Zoi rides on the backseat of a scooter, the animation may appear incorrect (9/8)

• The needs of retail shop NPCs or NPCs serving life sentences may not be fulfilled (9/8)
  → This issue occurs only in save files created before the September 3 hotfix. It does not occur in save files created after the hotfix or in new games.

• Zois may intermittently be unable to move between floors using certain staircases. (9/5)
  → When this issue occurs, the affected staircase cannot be used. Installing an additional staircase allows normal movement between floors.

• While sleeping, a Zoi’s eyeballs may appear through closed eyelids or eyelashes may appear detached.
  → This may occur with certain facial expressions depending on customization settings, especially if the eye shape was modified in detail edit mode.

• After visiting the Cahaya spa, a Zoi may remain in a robe even after returning home.

• After being released from prison in Cahaya, Zois may remain stuck and unable to leave.

• The remaining freshness time is not displayed for fish items.

• Rotten fish can still be placed in aquariums.

• When cooking with a large tomato, ingredients are consumed but cooking does not proceed.

• If a Zoi gets into a traffic accident involving a motorcycle, the other driver’s outfit may suddenly change.

• The “Skip” button does not appear during the childbirth cutscene.

• In Cahaya, objects placed on decks in the ‘Air Asri House’ and ‘Bumi Indah House’ become unselectable.
  
  

Character

• When a Zoi wears swim shorts, underwear is also visible.
  
  

Build Mode

• After rotating furniture mods in Build Mode, the rotation resets when loading a save file.

• The floor up/down buttons intermittently do not work after placing a property preset.

• When moving a wall placed on the 2nd floor or above, the preview appears higher than intended, preventing proper placement.

• When deleting an entire room in Build Mode, furniture is sent to the inventory instead of being sold.

• Light leaks through building walls

• The “Reset Property” function does not allow restoration to the last saved property.
  → This feature is temporarily disabled as of v0.3.0 for game stability.

• (Mac Only) When deleting the entire property in Build Studio, the floor flickers.
  
  

UI

• After moving the Needs UI and loading a save file, the popup opens in a different position.

• When multiple reward pop-ups appear at the same time, they may overlap.

• Some dialogue icons in the “Conflict” category are missing in romantic relationships.
  
  

Crash

Some Creators have reported that the game immediately crashes upon launch.

We sincerely apologize for the inconvenience. Below are two potential solutions:

Workaround 1: Clear Shader Cache

If a PSO cache pop-up appears, please click ‘Yes’ to delete the cache. The game will automatically restart after the cache is cleared.

Note: This will delete shader cache for all games, not just inZOI. As a result, the next time you launch other games, they may take longer to load as the cache is rebuilt.

Workaround 2: Remove Mod Files Temporarily

If the game crashes immediately after launch, it may be mod-related.

1. Move all files from [%username%/Documents/inZOI/Mods] to your desktop.
2. Relaunch inZOI.
   ※ The game must launch with mods disabled.
   
   

Other Issues

If you meet the system requirements but still see “Insufficient video memory” error when launching the game, it may be caused by accumulated data such as web cache, mods, or Canvas download files.

How to fix

• Delete the folder: AppData/Local/inZoi/webcache_4430
  Tip: Before deleting, check the folder size—it may be useful to know.

• If you’re using mods, temporarily disable all mods and try launching again.
  
  

Gameplay

• In-game family tree editing may not be edited temporarily.

• Motions such as holding a baby may sometimes appear awkward or overlap unnaturally, affecting the parenting experience.

• In certain animations, the right arm may briefly jerk or snap.

• When moving, a character may take unexpected paths such as going around to find a proper route or cutting through terrain.

• Occasionally, distant objects may become the interaction target.

• The remaining duration of an Emotion may occasionally be displayed incorrectly.

• When returning to Simulation from City Edit Mode, the Map Icon may occasionally remain visible and not disappear.
  
  

Character

• You may experience clipping with certain outfits when using customized body types.
  
  

Build Mode

• Some objects may intermittently disappear when resetting the property to its default state.

• When placing Property Presets saved in Build Studio, parts of the properties may be cut off if the preset is larger than the actual property size in the city.

• Even if the Property Preset size matches, some furniture may disappear or shift in position upon placement.

• When windows are placed too close to interior walls, they may appear black or not display correctly.
  → To fix this, try leaving a small gap between the window and the wall when placing it.

• If only part of the Floor was customized (not the entire area), it may disappear when moving the building or property.

• When using My Texture on Floor Tiles the horizontal or vertical flip function may not work properly.

• When placing Handrails and Partial Walls on Platforms, they may sink into the platform.

• When placing Handrails, several issues may occur—for example, handrails with different designs may not connect properly, or a ceiling may be generated when all walls in a room are made of handrails.
  
  

Canvas

• For presets saved before March 23, the author name may incorrectly appear as “inZOI.”
  
  

Other Issues

• If the Field of View(FOV) setting was changed in the Control Options before the v0.2.0 update, the camera may zoom in or out excessively when entering or exiting City Edit Mode.
  → To resolve this, please restore the FOV value to its default using the steps below:

  1. After exiting the game, go to the following path:
     C:\Users\[YourUserName]\AppData\Local\BlueClient\Saved\Config\Windows
  2. Open the file ‘GameUserSettings’
  3. Set the FOV value to 90, then save the file.

• Presets saved before Early Access may intermittently not appear, though they are still located in the Documents folder.

• Occasionally, deleting a preset may not remove its folder from the directory path.

The following issues have been addressed in the v0.3.6 update.

• Deceased Zois may continue to send text messages if they had a relationship before death. (9/8)

• When a Zoi not currently being played completes an urge, the completed urge may not disappear from the UI. (9/8)

• In Cahaya, school schedules may be continuously canceled.

• Some family members cannot move to a new home.
  → This issue may still appear when continuing from already affected save files, but does not occur in save files created after the September 11 hotfix.
  → If the issue persists in an existing save file, it can be resolved by using the “Move Zoi Between Families” feature in Edit City > All Families List.

• The ‘Eat’ interaction may not appear for certain food items at the Cahaya Resort.

• When using mods that modify certain data, Zoi may refuse to engage in conversations or some interactions may not function as intended.

• Lights may intermittently flicker on streets or properties.

• Floor stains and trash may not disappear even after cleaning.

• When scheduling a download via the web Canvas, the download may not start after launching the game. (9/5)
  
  

The following issues have been addressed in the v0.3.5 update.

• Some street vendor NPCs in Dowon and Bliss Bay may intermittently fail to show up for work during gameplay.

• The retail shop NPC may intermittently fail to show up for work and instead wander the streets.

• At the ‘Bumi Indah House’ property, when a child Zoi asks to do laundry using the washing machine, the message ‘Another Zoi is using it’ appears even when it is not in use.