Cannot clean home

  • Game Version:

  • Platform: (Steam windows / Steam Mac / Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Steps to Reproduce:

I have a property in Bliss Bay that will not and cannot be cleaned.

I cannot have Zoi’s preform the “clean” option without them saying they can’t move there.

I can tell them to clean very specific areas of the home, like the “clean here” option, but that is the extent of power I currently have lol.

The broom intermittently exists. My Zoi’s will randomly start to auto-clean, and the broom will appear in their hands, but the broom selection for me (even when tasking them with “clean here”) is greyed out as if there is no broom to be found. I have two brooms currently in the home that are accessible.

Even when they auto clean, the cleanliness bar for the household will not increase to a clean household at all, it will continue to decrease, but will not fill to clean at all. I will list screenshots to give more of a visual of this.

Psycat will consistently remind me that this house is dirty, but I cannot seem to change it.

I left a link above with examples of my problem. One 30 second video and then a snipped 15 second video in case it’s a better example, also two screenshots that apply. The videos and screenshots were too big to upload to this message. I also left a save file in that folder.

Hello @soapy, upon reviewing the Google Drive link, we noticed that it contains multiple files. Could you please identify and share the specific file related to the bug report so we can investigate further?
Thank you. :slight_smile:

Omg I’m so sorry, I should’ve double checked my work. The link below should correct my mistake. There are two videos, one snipped video to shorten my video recording, the original video I recorded that is not snipped, two screenshots, and one save file. I just verified the link; All five of those things I mentioned should show up for you in the correct folder through that link below. I’m so sorry for the confusion with that.

https://drive.google.com/drive/folders/1TX4iPrWlaTD3hMEOL0Gr7cOp5Cu39CJ9?usp=sharing