Game failed to start

  • Game Version:

  • Platform: (Steam windows / Steam Mac / Mac)

  • Mods: (Choose one: never used / removed / active)
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

  • Issue Date:

  • Error Message:

  • Details

Good morning everyone. I need some help. The game hasn’t launched since yesterday, and I can’t figure out why. I have a high-performance PC that meets the game’s recommended requirements.

When I click on the game icon to launch it, after a few seconds it just returns to the PC’s home page. Does anyone know how to help me? Thanks in advance. I should mention that I haven’t downloaded anything new compared to what I already had—I only downloaded a house from the canvas but without any mods. Thank you.

3 Likes

As we’ve already figured out in the large adjacent thread, disabling Hardware Accelerated GPU Scheduling in Windows and Ray Tracing in the game itself should help.

Try this method until an official fix is released.

2 Likes

Thank you so much, I’ll give it a try now and update you. :heart:

2 Likes

I just tried again and now it’s starting up. But the loading is slow. Does this mean the game will perform worse? And as far as you know, is it being worked on? Thanks a lot in the meantime!!

2 Likes

They’re very likely working on a fix for the crashes and booting issues :slightly_smiling_face:

2 Likes

Yes, of course they’re working on it. Here’s the thread where all these issues are being consolidated: InZOI Won't Launch After Hotfix v0.7.2 - #140 by Sarsoi

People have actually found a workaround through experimentation there. And of course, it will degrade the graphics and is only a temporary solution. But given how widespread the problem is, I’m more than confident that all resources are being thrown at it, and a patch will come out in the next few working days. It’s the weekend right now, and the developers need some rest too so they don’t make even more mistakes from sheer exhaustion.

2 Likes

Hi :waving_hand:t4:

the thread & temporary workaround came from me. this does reduce the graphics some but if you have any other issues going on w the game @francesca.montenero just let me know and I’ll find out what in game settings work best for your setup :smiling_face:

3 Likes

Thank you so much :heart:

2 Likes

Thank you so much :heart:

1 Like

Good morning everyone!! the game is starting now :smiling_face_with_three_hearts: I’m not sure if it’s due to the latest updates. I’m happy!! I just wanted to give you a heads up for transparency, thanks to everyone who replied.

1 Like

Glad to hear that. Have fun playing and please mark your latest reply as solution, so the devs can see that the issue is no longer occuring :slightly_smiling_face:

1 Like