Thank you for clarifying this. I haven’t seen the pop-up since launch of the update, so I wasn’t aware of the greyed out cancel button, unfortunately.
Could you upload the affected save file here in a reply? I’d like to test it in my setup, to see if there’s a possible workaround, so you can enjoy the game again. Also the team can detect and fix the bug faster with this as additional source of info. If you haven’t uploaded a save file before, here’s a short guide: How to Send User Files to The inZOI Team (Updated) 