My zoi frequently gets stuck in the air.

[slsinflorida]

• Game Version: 20251103.8469.W

• Platform: Steam windows

• Mods: Never used

Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…): Windows 11 version 24H2
Processor: AMD Ryzen 7 7800X3D 8-Core Processor (4.20 GHz)
Installed RAM: 64.0 GB (63.1 GB usable)
System type: 64-bit operating system, x64-based processor

GPU: AMD Radeon RX 7900 XT

Storage: 648 GB of 1.38 TB used

• Steps to Reproduce: Select an object on a different floor to interact with.

• Please provide the entire save file(s) from the date when the issue occurred.

  20251101-000327.usvx (4.8 MB)

• Details:
  My zoi will frequently go off-track when attempting to move to a different floor. She will wander all over town, walking in the air. The only fix that I have found is an emergency rescue.

  

[LennyOgg]

In my game this happens when teleporting.
Even though I move the camera near and click on the floor right where I want them to teleport to, they end up in the air.

[AR_Flora]

Hi @slsinflorida,
About the save file you sent — could you compress and send the entire folder instead of just the file? It would be of great help to us in investigating this issue. If the file size is too large, you can forward it to the automatic email we just sent. Thanks in advance!