Crash In caz (no mods, updated drivers already)NOW LOADING BLACK SCREEN BEFORE CRASHING

Technical Help
1

  • Game Version: latest

  • Platform: Steam windows

  • Mods: Choose one: removed
    :round_pushpin:If you have used mods before, please list them:

  • Hardware Specifications & Operating System

  • CPUryzen 76000 x 6 core processor

  • GPU amd radeon rx 7800 xt,

  • RAM,

  • storage…

  • Issue Date: 12/24/25

  • Error Message: none given

  • Details: Every time I load into Caz to start a new save (i deleted all my previous saves so I can play) It crashes. Especially if I attempt to change the age of the character, or even save the zoi. It continues to crash and crash I can’t even finish the character. I have no mods, Drivers are already at the latest, I validated and when that failed I completely reinstalled the game. Tried fixes like deleted webcache (there is no folder anywhere of that name in my files so please don’t say that) . I desperately want to play the game i spent 40 dollars on so i appreciate any help!

game now loads a black screen and then crashes…so no longer does it even load to game menu or let me in caz

4 Likes
Entering CAZ causing crashes (No Mods)
Entering CAZ causing crashes (No Mods)
2

  • Game Version:

  • Platform: (Steam windows)

  • Mods: (removed )

  • Hardware Specifications & Operating System (OS version, CPU, GPU, RAM, storage…):

    Lenovo
    Processor - AMD Rtzen 7 7435HS
    RAM - 16 GB (15.7 usable)
    Edition Windows 11 Home
    GPU - NVIDIA GeForce RTX 40

  • Issue Date: 2025

  • Error Message: “ Out of memory try to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing the other applications that are running. Exiting…”

  • Details: Message happens when I enter Create A Zoi and I don’t have mods installed. This used to happen sometimes prior to update but now it’s happening constantly. I have my graphics on medium and I am playing in windowed mode.
3 Likes
3

Hey there, @chocoboutique & @rachie.will99, thanks for reporting your bugs!

Have you tried every step of this guide Resolving Crash Issues After the Latest Update?

2 Likes
4

late reply, i have and its still loading into a black screen. I have uninstalled and reinstalled several times too

edit: Finally im able to play! im not sure what I did, cause all proven fixes did not help me, but today the game finally loaded!

2 Likes
5

That’s amazing! Maybe it was some kind of bugfix in the latest patch that fixed your issue. Glad you can enjoy the game now :grinning_face:

2 Likes
6

I removed the mods in game but realized there were still old files of deleted mods in the file explorer located here:

C:\Users\rache\OneDrive\Documents\inZOI\Mods\88849

&

C:\Program Files (x86)\Steam\steamapps\common\inZOI\BlueClient\Content\Paks~mods

I deleted the mods files in these folders, and it seems to have significantly fixed the issue regarding crashing in CAZ because of insufficient memory.

2 Likes
Entering CAZ causing crashes (No Mods)