My game keeps crashing at whitescreen after 4s although I've reinstalled the game once

  • Game Version: the newest I think its build id: 21303085

  • Platform: Steam

  • Mods: never used on this new computer I got, but far back in the past.

  • Hardware Specifications & Operating System (Latest windows update, AMD Ryzen 7 8845HS w/ Radeon 780M Graphics CPU, RTX 4070 Laptop GPU, RAM 16, normally 1TB but atm 81GB storage…

  • Steps to Reproduce: by just re-launching the game

  • heres a picture from the white background before crashing after 4 seconds .

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Hello, towervalley :slightly_smiling_face:

We have transferred your post to the Technical Help category. This will allow other Creators to assist you more efficiently.

Thank you for your understanding. :wink:

2 Likes

Hey there, welcome to the inZOI forum!

When you say the game’s crashing about 4 seconds in, do you mean when loading a save OR creating a new game OR right after starting it via Steam?

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Hi sorry for the delay in reply. It crashes instantly as I start the game after 4 seconds.

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Hi. Do you play on a laptop?

I don’t want to sound like a worn-out plate, but 16 GB of RAM is critically lacking for inZOI. The system requirements in Steam are specified incorrectly.

If your laptop has SSD, create a swap file for 16 GB or more. But I can’t guarantee 100% that this will help to completely avoid crashing the game.

(p.s. I’m not an expert, just a player)

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Hey thank you for your comment! I’ve played the game without any problems until recently, this started happening around December or so. But I’ll try this, but I don’t think that’s the issue. :slight_smile:

3 Likes